Reviews (978)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

April 18, 2024

Very happy! Good app and good customer service :)

Prepared Planet
United States
About 1 year using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 2, 2024

I contact Rahul at late night in Melbourne, he's extremely responsive and helpful, and helped me solving out the rates now showing issue in very short amount of time!
Epic app and fantastic service!

Hot Stuff Bakeware
Australia
19 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

May 8, 2024

Bindu was great help; met with her over zoom and she thoroughly explained how to set up my rates. Would recommend this app to any new business owners due to their excellent customer service.

PASYAL SWIM
Philippines
2 days using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

February 12, 2024

Jennifer was very helpful in setting up with me. Booked a call within 3 hours and showed me how to operate the app.

Really cheap option for businesses who need to develop shipping options

Namie Home
United Kingdom
7 days using the app
Logbase replied February 18, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 5, 2024

Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!

Living Supplements
South Africa
3 months using the app
Logbase replied February 7, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Edited March 26, 2024

Janani has been an absolute champion today with fixing my shipping profile and shipping rates. I had been very frustrated trying to fix some issues and got myself into more issues.
With Janani's help today I am the happiest ever as all my shipping rates and zones have been cleaned up and my Shipeasy app is enabled once again and I am back in businesses.

Very grateful to Jannai x

Oh So Pretty Dried
Australia
8 days using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

April 12, 2024

Very useful app and Vinduja has been very helpful with technical support.

Steady Furniture Co.
Australia
4 months using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 19, 2024

Jennifer was more than helpful answering all my questions and even answering questions I didn't know I had. Awesome customer service!

Imprauto
United States
About 2 months using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

June 11, 2024

Barath helped a lot!

FarmHouse Fresh
United States
4 months using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 25, 2024

Jenifer
did a super job and this app works very well!
and support also very good

Thanks

Sweet Obsession | Fresh Cakes Within 45 mins
India
14 days using the app
Logbase replied April 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.