Reviews (947)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping rules and set custom rates for different products and regions, essential for stores with diverse inventories. It features AI-based packing algorithms and supports advanced shipping rules, enhancing shipping efficiency. The customer service team is praised for their patience and expertise, offering support through email, chat, and Zoom, which significantly boosts user satisfaction.

July 19, 2024

App was easy to install. One of their support reps, Siva, was extremely helpful in assisting me to set up my shipping rates quickly for a promotion we were running. Also, the price for the app is very reasonable.

G3 Store Canada
Canada
About 2 hours using the app
Logbase replied July 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

October 17, 2024

Rahul was very helpful when i needed help setting up this app highly recommend. Thank you

Clean Beauty Market
Australia
11 days using the app
Logbase replied October 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

August 30, 2024

Nithish has been very helpful and patient. He guided me throughout the process. It was so easy to use Shipeasy!

Think Blooms
Australia
3 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

September 30, 2024

Thank you Vinjuda for your assistance to solve my questions so quickly. The Shipeasy app has been a great help to our new Shopify Plus store.

Dessert Boxes
Australia
11 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

February 14, 2025

Great Customer Service.

Untamed Sapphire Clothing
United States
1 day using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

September 20, 2024

Great support team, Janani was very helpful answering my questions!

Rescue Swag
Australia
Almost 2 years using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

November 13, 2024

We were setting up our web store and had trouble with some of the logic behind the shipping rates. Vignesh was an absolute god send, he was super helpful and efficient with helping us set up the shipping rates. He deserves a raise!!

BuyKandi.com
United States
1 day using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

December 5, 2024

Service was awesome, the person was informative and most helpful

Janani was just super!

Buysoundtrax
United States
About 23 hours using the app
Logbase replied December 6, 2024

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

September 26, 2024

The app works amazing, we had missed a setting and Nitish from the support team was very helpful and solved our problem on a zoom meeting. We recommend!

Holgers Stugmaterial AB
Sweden
17 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

December 10, 2024

vignesh is super helpful! He resolved my issue fast and considerate. Very good app!

Simone I. Smith
United States
About 21 hours using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...