Reviews (928)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.

December 8, 2023

Janani hat super Arbeit geleistet. Der Support war sofort zur Stelle und wir konnten innerhalb weniger Minuten das Setup vollständig abschließen. Gerne wieder!

PICMONDOO.de
Germany
7 months using the app
Logbase replied December 10, 2023

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 9, 2024

Great App, Easy to set up and awesome support team!

LiquorDay
Australia
7 days using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

January 11, 2024

Great Help from Jenifer, She has explained everything in detail and helped me in setting up the rates.

House of Hyne
Australia
3 days using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

Edited January 4, 2024

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Mama Muun
Germany
10 months using the app
Logbase replied December 18, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

March 25, 2024

Soo helpful!!

CaldaieMurali
Italy
About 1 year using the app
Logbase replied March 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 23, 2024

El equipo de soporte es muy amable y me ayudaron con mi configuración

Suplementos HSD
Mexico
3 months using the app
Logbase replied April 24, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 12, 2024

Thanks Janani for all the help and explaining all the features of the app!

Sirena Aquatics
Philippines
2 days using the app
Logbase replied March 14, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 25, 2024

straight forward explanation; courteous service; easy as ABC... Rahul is aces man

FairDistrict
United States
6 days using the app
February 1, 2024

Vinduja was absolutey wonderful with us. Highly recommended. Amazing support team. Top App to pick

Singal's
Canada
12 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

March 18, 2024

He empezado a configurarla en mi tienda online y me surgían algunas dudas. He contactado con el support y Siva me ha explicado de manera muy rápida y efectiva lo que necesitaba.
Voy a seguir explorando pero de momento todo muy bien.

Supernormal
Spain
7 days using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.