Reviews (959)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its ability to customize rates by region, product dimensions, and vendor rules. It's especially useful for international shipping with tiered rates. The user-friendly interface and exceptional support team, known for their responsiveness and effective problem-solving, are frequently highlighted. Merchants appreciate the enhanced shipping transparency and customization, improving the customer shopping experience.

October 11, 2024

Haven't been able to apply to our site, but Jenifer was able to sit on a call and walk me through how the app will work for what we're looking for. It was quite complex but she made it easy. Thank you!

ZLINE Development Store
United States
6 days using the app
October 14, 2024

Vignesh was super helpful. This app has allot of mobility when choosing a shipping solution. Thanks for your help Vignesh.

Rx Labels
United States
About 1 month using the app
October 29, 2024

Durkesh and me jumped on a call. He helped me with various problems. Very kind and quick fix. Would recommend this app to anyone.

Lands End B.V.
Netherlands
16 days using the app
November 13, 2024

We were setting up our web store and had trouble with some of the logic behind the shipping rates. Vignesh was an absolute god send, he was super helpful and efficient with helping us set up the shipping rates. He deserves a raise!!

BuyKandi.com
United States
11 days using the app
October 11, 2024

Great app, wonderful support. Vignesh was very helpful!! Very excited to use it in our store to have shipping rates calculated by distance.

Dreamee Home Furniture
United States
About 1 month using the app
November 7, 2024

This app is amazing! I wanted to set my shipping rates based on dimensions rather than weight. This app allows me to set various scenarios to ensure my shipping costs are accurate. The customer service is very responsive and helpful! Happy I found this app

Caribou Christmas
United States
5 days using the app
November 13, 2024

Thank you for all the help in setting up the shipping. Vindu was very helpull and patient with me as we work towards our web going live. I aim for our shipping to be very easy and a quick checkout, and with your help we can succeed.

Regards
Derick

Biltong Direct
United Kingdom
15 days using the app
September 11, 2024

Thank you Durkesh and team for your amazing support! App itself works great and the support from the team to get everything set-up has been amazing!

Elite Reformer
Australia
About 2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 24, 2024

Mr Shiva was very Helpfull.. took him 5 minutes to solve my problem.

Fauzul Enterprise
Malaysia
About 1 year using the app
Edited November 26, 2024

Durkesh has been absolutely brilliant. We had complicated shipping rates but he has managed to set them up for us. Definitely recommend.

Tuck In Tight
United Kingdom
2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.