Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

December 11, 2024

Barath offered excellent customer service ad helped resolve all our queries! Thank you.

Vodaland UK Ltd
United Kingdom
14 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 19, 2024

Can be a little tricky to figure out but overall they were very helpful when we set up a Zoom call to get some things figured out. Happy with the app so far! It's made it a lot easier for us to tailor our shipping rates to our customers.

Moons Rare Books
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 14, 2024

This is the best app for shipping calculations
We used Boxify and is very expensive it can cost you $300 (30.000 calculations) to $1000 a month sometimes they go per calculations. Shipeasy support is wonderful fix issue in minutes. Works perfect for shopify plus users.

MOEFLAVOR - Waifu Inspired Fashion and Lingerie Store
United States
10 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 13, 2024

Great customer service! Vignesh helped me with my shipping rates and had it all setup in under 5min!

Go Protein
Canada
29 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 21, 2024

I just finished setting everything up for my store with Shipeasy. Even though I had a complex shipping system, I seamlessly scheduled a couple of calls with Vignesh from the customer support team and he helped me very efficiently. Would recommend this app for anyone doing non-trivial shipping rules.

Builder Express
United States
11 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 22, 2024

We had some setup and configuration issues but the support was excellent and the team helped me set up my international shipping rates.
Its an excellent app and i would highly recommended it.

The Corkscrew Wine Merchants
Ireland
15 days using the app
Logbase replied November 26, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

December 16, 2024

Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.

UrbanFindr
Singapore
2 days using the app
December 12, 2024

Jenifer was great in explaining and helping out with my requirements for my shopify store. She was able to listen to my needs and provide the best solutions that are relevant. It turned out to be simpler than I originally thought due to her explanation.
I love the versatility of the Shipeasy app and it has many features that are very useful for small ecommerce store like mine.

Anjadeer LLC
United States
3 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 12, 2024

I recently onboarded with Ship Easy for shipping price calculations, and while the setup process was initially overwhelming, I had the incredible support of Nitish, one of their representatives. Nitish went above and beyond to ensure I understood every detail. His patience, thorough explanations, and willingness to guide me step by step while maintaining a friendly and professional attitude made the experience seamless.

Although I haven’t had much time to use Ship Easy yet, Nitish’s stellar customer service has already left a lasting impression. His deep knowledge and hands-on expertise with the platform gave me confidence in the product. If I ever need assistance again, I’ll definitely hope to work with Nitish! Highly recommend Ship Easy for both their service and their outstanding team members.

Sss Home needs
Ireland
1 day using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 14, 2024

The app is super helpful in creating ultra-customized shipping prices, and the support is amazing. Nithish jumped on a zoom call within like 5 minutes of chatting, and was able to resolve all our issues within less than half an hour. Thank you so much for the great support.

MyEdge
United States
17 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.