Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

Edited December 16, 2024

Well done, fast, great work!!!! Vignesh and Barath. Barath is very helpful in every call setup.

Centr
United States
2 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 12, 2024

Barath was very supportive and kind. Thanks for your full support :)

ZolaF Sports
Malta
26 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 18, 2024

Amazing customer service! They really take the time to make sure the application is working the way you want it to on your website. Jenifer Joys has been great to work!

Revland Outdoor Living
United States
16 days using the app
September 24, 2024

Assistance if very good. w// Durkesh Kumar

CASANOVA PARIS
France
6 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 11, 2024

Barath offered excellent customer service ad helped resolve all our queries! Thank you.

Vodaland UK Ltd
United Kingdom
14 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 8, 2024

This app is brilliant! We have quite complicated carriage as we have several different warehouses, each with its own carriage charges for different post codes. We also have to combine shipping carriages and calculate pallets costs. This app allows us to do all this accurately, in a very straight forward logical way. We had a glitch where it stopped working but their customer service replied and helped straight away - turned out to be a shopify problem but they helped us get up and running again in minutes. We were very impressed with their level of service. Cannot recommend highly enough.

GAPS Water Treatment
United Kingdom
2 months using the app
Logbase replied October 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 18, 2024

vignesh and nitish

AGSWHOLESALE
Canada
13 days using the app
December 8, 2024

This seems like a really powerful app with some great features. I really appreciated being able to have a zoom call with an expert to help set things up. Vignesh was so helpful!

Bookishly
United Kingdom
14 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited December 9, 2024

Janani was absolutely amazing! She was extremely professional throughout the entire process, making me feel comfortable and confident in her expertise. Her attention to detail and skill were truly impressive, and the results were nothing short of perfect. I couldn’t have asked for a better experience and am beyond satisfied with the outcome. Thank you, Janani, for your exceptional work—I highly recommend her to anyone looking for outstanding service!

bibiclothingusa
United States
2 months using the app
Logbase replied October 9, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited November 26, 2024

Vignesh just created a shipping scenario that had to be set up for one product line only. He did it with easy and he was great to work with. This is a great shipping app and customer support is awesome.

Organic Stores, Inc.
United States
About 1 month using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.