Reviews (980)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

May 23, 2024

Thank you to Jennifer Joys for the excellent training; it has been very helpful and made setting up the app easier.

The app is truly amazing, and the support provided is exceptional. I highly recommend this app for resolving any shipping-related issues.

ganeshkart.com
India
About 1 hour using the app
Logbase replied May 24, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 28, 2024

outstanding support by Siva (probably one of the best support I ever had across any app / platform). The app helped me fix a shopify missing feature to avoid doubling shipping prices by locations. thank you!!

RoasterCup
Luxembourg
About 4 hours using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

March 1, 2024

Vinduja was so helpful and patient to set this app up for me. Saves me loosing funds via shipping. I cherished and appreciate her help. thanks

Energy Blaze
United Kingdom
3 days using the app
Logbase replied March 13, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 9, 2024

Great App, Easy to set up and awesome support team!

LiquorDay
Australia
7 days using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

April 18, 2024

Barath helped me a lot and answered all my questions. Thank you for your attention.

R10 ACADEMY STORE
Brazil
1 day using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 11, 2024

Great Help from Jenifer, She has explained everything in detail and helped me in setting up the rates.

House of Hyne
Australia
3 days using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

April 19, 2024

Barath was great in helping me set up this app!

Canvape.com
Canada
4 days using the app
Logbase replied April 22, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 15, 2024

The app has a clean, well organised interface, making it really easy to use.

The app development team are easy to contact and the level of support is fantastic.

Thank you!

ShielderChassis
United Kingdom
About 1 hour using the app
Logbase replied May 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 15, 2024

Helt suverän och lättanvänd app, och mycket bra hjälp av Janani. På mindre än en timme hade vi satt upp alla rates (% och base rate) för nya butiken från scratch!

Aarke US Wholesale
United States
22 days using the app
Logbase replied March 16, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

March 30, 2024

Excellent help, clarified everything to me

Advanced Disability Supplies
Australia
7 days using the app
Logbase replied April 1, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service