Reviews (947)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping rules and set custom rates for different products and regions, essential for stores with diverse inventories. It features AI-based packing algorithms and supports advanced shipping rules, enhancing shipping efficiency. The customer service team is praised for their patience and expertise, offering support through email, chat, and Zoom, which significantly boosts user satisfaction.

October 16, 2024

Jennifer was a great help today, and executed the task at hand really quickly, kindly and helped our business out.

We really would reccomend her, great help!

A*

DripUnion
United Kingdom
About 6 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

August 16, 2024

This makes life easier!

Bucket of Bread
United States
6 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

Edited December 23, 2024

MERCI Jenyfer ! You was perfect and clear.

Thank you so so much

Danyberd Team

Danyberd
France
7 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

August 30, 2024

Hinduja helped me setup the app, Absolute ease, Hoping to drive a lot of sales this season

Raj Silk Villa
India
About 2 hours using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

October 11, 2024

Haven't been able to apply to our site, but Jenifer was able to sit on a call and walk me through how the app will work for what we're looking for. It was quite complex but she made it easy. Thank you!

ZLINE Development Store
United States
1 day using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

July 25, 2024

Barath was great! Helped me get set up in no time at all!

Keto Brick LLC
United States
About 6 hours using the app
Logbase replied August 1, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

November 20, 2024

Janani was helpful for the app setup. Much recommended!
Thanks for the support. Great App.

FARSLIM
China
13 days using the app
Logbase replied December 6, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

January 10, 2025

Vignesh is very helpful and cleared all the doubts and issues.

Distributor
United States
About 23 hours using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

November 18, 2024

Thank you

SOOJIB
United Kingdom
10 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

Edited March 25, 2025

Thank you for your much helpful support Vindu, Durkesh & Nithish!!

e℃
Japan
7 months using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...