Reviews (998)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

July 10, 2024

Barath was very helpful and knowledgeable.

angelacres
United States
About 21 hours using the app
Logbase replied July 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 1, 2024

Great support from Vinduja to help us get set up and exacly what we needed in terms of functionality

Ovolin
Sweden
About 5 hours using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

May 15, 2024

The app has a clean, well organised interface, making it really easy to use.

The app development team are easy to contact and the level of support is fantastic.

Thank you!

ShielderChassis
United Kingdom
About 1 hour using the app
Logbase replied May 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 12, 2024

Thanks Janani for all the help and explaining all the features of the app!

Sirena Aquatics
Philippines
2 days using the app
Logbase replied March 14, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

April 9, 2024

Superbe application ! Permet de définir des scénarios très complexes et de pallier à certaines fonctionnalités manquantes chez Shopify. Nous avons par exemple pu régler le problème de livraison pour les îles françaises (Corses et îles insulaires) qu'il n'est pas possible de dissocier dans les paramètres natifs de Shopify. Cette application est donc parfaite pour pouvoir définir des règles complexes de livraison.

CHESTERGARDEN.COM
Belgium
3 days using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 31, 2024

Fantastic onboarding assistance from Vinduja & amazingly fast technical assistance from Rahul too. Very impressed so far!

Toys for a Pound
United Kingdom
6 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

April 25, 2024

Rahul is the perfect assist for us.

LINE Furniture Denmark
Sweden
2 months using the app
Logbase replied April 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 25, 2024

Soo helpful!!

CaldaieMurali
Italy
About 1 year using the app
Logbase replied March 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 18, 2024

Jenifer is really helpfull. She helped me with all my problems with setting up shipping rates.

backerelectric
United Kingdom
1 day using the app
Logbase replied January 23, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

March 18, 2024

He empezado a configurarla en mi tienda online y me surgían algunas dudas. He contactado con el support y Siva me ha explicado de manera muy rápida y efectiva lo que necesitaba.
Voy a seguir explorando pero de momento todo muy bien.

Supernormal
Spain
7 days using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.