Reviews (980)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

April 5, 2024

Barath helped me a lot to configure shipeasy, great help, thanks

gardenlifeuy
Uruguay
About 3 hours using the app
Logbase replied April 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 23, 2024

El equipo de soporte es muy amable y me ayudaron con mi configuración

Suplementos HSD
Mexico
3 months using the app
Logbase replied April 24, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 18, 2024

Support is great!!

Moore's Furniture & Mattresses
United States
2 days using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 27, 2024

I was assisted by Rahul, It was a superb experience. Thank you Rahul

Geisha Designs by Paras and Shalini
India
27 minutes using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

March 1, 2024

Janani is so nice and patient to guide me set the shipping fee

Dry Studio
Japan
About 2 hours using the app
Logbase replied March 2, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 22, 2024

Jennifer has been very helpful, great support :)

Velmano
Germany
9 minutes using the app
Logbase replied January 23, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

May 28, 2024

Janani 의 도움 덕분의 굉장히 쉽게 적용할수 있었습니다.
빠른 도움으로 적용하기 쉽고, 앱 자체도 직관적으로 세팅되어있으며
작업하기 수월합니다. 추천합니다~

Idenel Professional
South Korea
11 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited December 11, 2024

I have a large number of varied products in my store and pricing shipping appropriately is extremely complex. The Shipeasy team was amazing getting me set up, despite the fact that I didn't even understand what I wanted/needed in most cases. They are very quick to respond and adjust scenarios to fit my needs. They've also been very patient and accommodating as I figure out how to best use the software, which required them making lots of changes to what I originally requested. The software is quite robust and while I don't find it very intuitive, the Shipeasy team has quickly jumped in and helped whenever I needed it. Highly recommend. Barath helped me, Vignesh helped me with a very time sensitive issue

Topsy Farms
Canada
About 3 years using the app
September 11, 2021

This app works great and has helped solve a lot of shipping issues. Very helpful staff. Would definitely recommend this app to other merchants.

Just Brownies
Australia
About 3 years using the app
Edited August 24, 2024

I had a great support about free shipping settings from Nithish Kumar.
IT was quick, qualified, and Kind.
Thank you!

バーチャル・ミュージアム
Japan
Over 2 years using the app