Reviews (980)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

March 17, 2022

Installed this app to setup additional local shipping options and had a few problems. The support from Logbase was superb though. They pretty much instantly setup a zoom call and started testing the site. The issue was sent to higher level support with an hour and all fixed within 2 hours. Great app and support

Make Their Day Florist
United Kingdom
Over 2 years using the app
Edited November 19, 2024

Nithish is very knowledgeable and always a so helpful setting up different scenarios. Nothing is too difficult to work around. Great app with so many features and will continue to use. Thank you :)

Luxe at Play
Australia
Over 2 years using the app
Logbase replied June 13, 2023

We really appreciate your valuable time to share your rating with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited June 13, 2024

Barath and SIVA IS THE BEST ONE!!! He really helped me with my problem very kind and took a lot of time with patience :)

La Despensa de Vila Sen Vento
Spain
Over 2 years using the app
March 21, 2022

Siva did a great job with assisting and explaining my requests. Really appreciate the help. Love this app. Very user friendly.

Laxretreat
Malaysia
Over 2 years using the app
Edited July 12, 2022

We have a couple of stores (EvenGreener.com & GetComposting.com), each fed by various stock locations so were finding Shopify's rigid delivery charge options unworkable as we cannot charge customers for delivery multiple times per order just because we keep stock across various locations. Shipeasy has fixed that problem in no time and the support we have received from Siva has been fantastic. No question is too small or daft and he has assisted in setting up the rules across both of our shops. We cannot recommend Shipeasy enough. You'll be hard pushed to find customer support that beats Siva!

EvenGreener
United Kingdom
Over 2 years using the app
Edited February 1, 2024

Rahul Barath supported me well. I highly recommend using any of these apps. They are fantastic. Rahul & Barath, you are the best!!!

Quality Plants & Seedlings
Australia
Over 2 years using the app
September 6, 2022

The support team are fantastic and always there to help. Janani was really helpful and sorted out our problem quickly.

GetComposting
United Kingdom
Over 2 years using the app
Edited October 5, 2023

Janani & Vindu, was very helpful. I do not have enough words for gratitude. She was very patient and helpful. Excellent APP and solved all business challenges. I would rate 5 out of 5. Great support and awesome service. Thank you Janani. One word! The Product and Team are EXCELLENT. They Go extra miles to help you out with positive attitude. Profound technical knowledge. The APP is fantastic solved all my challenges and brought value for my business. This is the great APP you must have for your online store. Great PRODUCT and great TEAM.

Elegant Style
Australia
Over 2 years using the app
November 16, 2023

Vinduja was very helpful and I will be using her assistance again.

Checkmate Customs
Australia
Over 2 years using the app
Logbase replied November 20, 2023

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

April 25, 2022

Siva is the best one.. Thank you Siva, you helped me a lot, this app complaint we all my requirements, all in one.. We will be working for a lot of time...

fisbrulercheesecake
United States
Over 2 years using the app