Reviews (981)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

April 25, 2022

Siva is the best one.. Thank you Siva, you helped me a lot, this app complaint we all my requirements, all in one.. We will be working for a lot of time...

fisbrulercheesecake
United States
Over 2 years using the app
May 15, 2022

GREAT APP and GREAT TEAM!!! Thank's to Shiva for his help who was pedagogue and response to all my questions.

HB Manga Kissa
Algeria
Over 2 years using the app
July 11, 2022

Sevice of app is very good. Mr. siva is very helpful and so kind for helping us out. Great service we recieved. Thank You so much for the help.
Appreciate Kudos.

skylightsrooflight
United Kingdom
About 2 years using the app
Edited December 12, 2023

I am a Grocery owner, I am very happy to have their apps for my store(Pickeasy and Shipeasy), the functions are really helpful, I can even set up a delivery by different date for different area, and also different delivery rate for the delivery.

on top of that the support team, Ms Jenifer and her co-worker from Pickeasy team are sooooo nice , always there for you, solve the problems really quick! Highly recommend!!

Hanamaru Japanese Mart
United States
About 2 years using the app
Logbase replied April 13, 2022

Thank you for the wonderful review. Glad to assist you.

Edited August 30, 2024

Siva & Nithish were both really great. They walked me through setting up complex delivery zones in the ShipEasy application. They gave me more time than what was scheduled to ensure that my problem was solved and I was happy. Great application and great support!

Puckamuck
United Kingdom
About 2 years using the app
May 16, 2022

This app does exactly what we wanted! our shipping requirements were abit more complicated than I thought... but Siva helped me a lot!! GREAT app for reasonable price and GREAT customer service.

86 Fighters
New Zealand
About 2 years using the app
January 7, 2023

Amazing Customer Service & Product! Well worth it! It has totally transformed our way of calculating accurate shipping rates for our customers.

Finnmark Sauna
United Kingdom
About 2 years using the app
Logbase replied March 10, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

November 30, 2023

Support team is just great!
Thanks to Jenifer for her kind support on my last requirement.

Otto Brands Co
Chile
About 2 years using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

October 27, 2021

So impressed - they helped me set up the app through a zoom call and it's fab! The app is able to set up my website as I need - in relation to shipping vs local delivery of only certain products. Very happy so far, and customer service is great too. Thank you!

Misfit Garden
New Zealand
About 2 years using the app
Edited January 5, 2024

Great app and great support. Thank you Vinduja and Jennifer for everything. 110% recommend her.

Timber Mountain Custom WoodWorking
Canada
About 2 years using the app