Reviews (1,055)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping requirements, reducing cart abandonment with customizable rates for different products and regions. Its AI-based packing algorithm efficiently calculates accurate shipping costs. The user-friendly interface and responsive support team, accessible via chat and email, are also highly praised for their quick problem resolution and setup assistance. This makes it a top choice for merchants with intricate shipping needs.
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Vignessh supported me in understanding everything. His support was absolutely awesome.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Definitely 5 stars for sure, we've had Nithish help us set up our shipping rates as automotive parts can be quite complicated with carriers, trying to balance volume and weight based shipping with products varying in size and weight. Nithish has helped us out almost every step of the way, even with last minute zoom meetings to fix small problems, and taking the time to explain to us how things ...
Confusing, but it works very well once set up.
And the support is phenomenal. They will help you setup for any scenario you could think of.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Barath helped me explaining the features
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
⭐️⭐️⭐️⭐️⭐️ Excellent Customer Support & Great App!
We were having issues with our Shopify store's shipping rates, and Logbase’s customer service went above and beyond to help us. Vignesh, in particular, was incredibly patient and took the time to walk us through the setup, ensuring everything was working properly.
Thank you again to Vignesh and the Logbase team for your outstanding support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Barath helped me on support
El servicio es bueno Falta poder configurar ciertas reglas
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Janani
Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.
Vindu who helped us set up the app was very helpful :) The app works only when you need just a few shipping rates. It does not work if you need customized shipping rates.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
I spoke with vigresh and Durkesh both have been very helpful in a zoom meeting