Reviews (1,052)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping requirements, reducing cart abandonment with customizable rates for different products and regions. Its AI-based packing algorithm efficiently calculates accurate shipping costs. The user-friendly interface and responsive support team, accessible via chat and email, are also highly praised for their quick problem resolution and setup assistance. This makes it a top choice for merchants with intricate shipping needs.

December 18, 2024

I recently started using Shopeasy to set up custom shipping rates for different products in a Shopify store I am working on, and I couldn't be happier with the experience! The app is incredibly user-friendly and offers exactly the flexibility I needed for managing shipping rates per item.

A special shoutout to Durkesh from the support team, who went above and beyond to assist me. He patiently walked me through the setup process and explained everything in detail, making it so much easier to get started.

If you're looking for a reliable app to manage your shipping rates with exceptional customer support, I highly recommend Shopeasy!

Medina Rug Co
United Kingdom
6 days using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited January 12, 2025

Vignesh, Jennifer and Siva did a great job helping me set up the app. They of them saved me a lot of time by getting on a zoom call, sharing my screen and walking through everything I needed, including chating with Shopify on my behalf. Super service. Great App!! Highly recommended!!! Thank you

Krank Rocks 1
United States
4 days using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 26, 2025

Barath helped solve our issue

Teraganix Wholesale
United States
Over 1 year using the app
February 24, 2025

Could not speak more highly of the help I received from Nithish... He was so patient, knowledgeable and efficient. He helped me set everything up. This app does everything I hoped it would...REALLY appreciate your help!

Numeracy Teachers Academy
Australia
1 day using the app
February 18, 2025

Durkesh is very helpful & managed to solve my issue very promptly. App itself is very customisable & feature rich.

Hakuna Pets AU
Australia
5 months using the app
December 12, 2024

Rahul was extremely helpful in working through questions I had for my unique set up. I have had great customer service and quick response through Shipeasy and highly recommend!

Vantage Coffee Roasters - Wholesale
United States
22 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 14, 2025

So far, it looks great! I'm at the beginning of the process, but Jennier in customer support was fantastic and answered all my questions. I was able to hop on a Zoom call within an hour of when I booked it. Great customer service.

Jen-Ken Kilns
United States
5 days using the app
January 27, 2025

Janani has been fantastic , she has helped us set our rates up via zoom call and explained everything in depth. Janani made sure all my expectations were met and i have been blown away by the quality and value.

SeriouslyPersonal
United Kingdom
3 days using the app
Logbase replied January 29, 2025

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 13, 2025

This app does exactly what it says it's going to do and I couldn't be more satisfied. The support is top notch and worth every penny. I'm pretty green when it comes to Shopify, Vindo was ultra patient and efficient in getting us set up for success.

Cardhaven Games
United States
4 days using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 10, 2025

I had the pleasure of working with Siva during the onboarding process for the app, and I couldn't be more impressed. Siva was incredibly professional, knowledgeable, and helpful throughout the entire process. Siva's expertise and dedication truly stood out, and I felt well-supported at all times. Highly recommend Siva for their exceptional professionalism and outstanding service!

Weldbeat
Australia
5 days using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.