Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

Edited December 16, 2024

Well done, fast, great work!!!! Vignesh and Barath. Barath is very helpful in every call setup.

Centr
United States
2 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 13, 2024

We were setting up our web store and had trouble with some of the logic behind the shipping rates. Vignesh was an absolute god send, he was super helpful and efficient with helping us set up the shipping rates. He deserves a raise!!

BuyKandi.com
United States
11 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 18, 2024

Customer support is really helpful for example, Durkesh helped me alot to setup my Shopify shipping rates and he was very helpful

Mallqaat
Kuwait
About 1 month using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 1, 2024

Durksh was super helpful. I was a little confused to start with, but within 40 minutes we had the shipping setup. App now seems simple to use and I could implement it on any website now. Way better than Shopifys shipping rules!!

Norski
New Zealand
6 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 7, 2024

This app is amazing! I wanted to set my shipping rates based on dimensions rather than weight. This app allows me to set various scenarios to ensure my shipping costs are accurate. The customer service is very responsive and helpful! Happy I found this app

Caribou Christmas
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 29, 2024

Durkesh and me jumped on a call. He helped me with various problems. Very kind and quick fix. Would recommend this app to anyone.

Lands End B.V.
Netherlands
16 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 13, 2024

Thank you for all the help in setting up the shipping. Vindu was very helpull and patient with me as we work towards our web going live. I aim for our shipping to be very easy and a quick checkout, and with your help we can succeed.

Regards
Derick

Biltong Direct
United Kingdom
15 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 11, 2024

Haven't been able to apply to our site, but Jenifer was able to sit on a call and walk me through how the app will work for what we're looking for. It was quite complex but she made it easy. Thank you!

ZLINE Development Store
United States
6 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 14, 2024

Vignesh was super helpful. This app has allot of mobility when choosing a shipping solution. Thanks for your help Vignesh.

Rx Labels
United States
About 1 month using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 30, 2024

Had a lovely experience with the Ship Easy team. I was stuck with something and Durkesh got on a call with me several times to ensure everything worked smoothly. He spent extra time on my issue to make sure I got exactly what I wanted. Cannot thank the entire team, and especially Durkesh for his effort, politeness and friendly behavior. Kudos!

Nameswear.com - Store
India
3 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.