Reviews (799)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.

April 14, 2024

Jenifer & Rahul helped me fix the issue I was having with urban & rural NZ post codes, highly recommend the team. Very helpful and friendly.

flyingdragonnursery
New Zealand
About 2 months using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 20, 2024

Rahul was extremely lovely to deal with and helped us work through some shipping problems we had. I would highly recommend this app.

Soffle
Australia
7 months using the app
Logbase replied March 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 29, 2024

I highly recommend Shipeasy to anyone as this is hands down the most versatile shipping app I have come across! The scenario setup determines the various rule sets available that can be tweaked to meet one's criteria. The History Detail provides a great snapshot of the transaction and matching scenarios. What is even more exceptional is the brilliant tech support behind the app. Vinduja is very patient throughout the Zoom session when explaining the intricacies of the rule sets. Her exceptional knowledge and competency are second to none!

Martian Bazaar
Canada
3 months using the app
Logbase replied March 30, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

March 27, 2024

Jenifer helped me good!

HelloChair
Netherlands
3 months using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

May 28, 2024

Janani 의 도움 덕분의 굉장히 쉽게 적용할수 있었습니다.
빠른 도움으로 적용하기 쉽고, 앱 자체도 직관적으로 세팅되어있으며
작업하기 수월합니다. 추천합니다~

Idenel Professional
South Korea
11 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 6, 2024

Barath very knowledgeable and informative, very satisfied by his work. and he help me what i was having trouble in. highly recommend his services.

Modest Fashionn
Canada
10 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 23, 2024

expert on Shipeasy, very kind and easy to explane.

Music Plaza
United States
12 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 9, 2024

Annie was very helpful. I am very happy with the app now that I know how to use it thanks to Annies help. Would definitely recommend.

Mirror Warehouse
Australia
15 days using the app
Logbase replied May 10, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

June 3, 2024

Great app so far. Helps to simply shipping rates. Barath was of great help during the Zoom meeting!

Genius Game Mods
United States
9 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 12, 2024

This shipping app is amazing. Super easy to setup and the customer support is really on point. Barath helped me out to setup the app so it was pretty straight forward to setup the rest of shipping cost for us.

Skiferbutikken
Norway
13 days using the app
Logbase replied May 13, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.