Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

November 12, 2024

Barath was very supportive and kind. Thanks for your full support :)

ZolaF Sports
Malta
26 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 10, 2024

vignesh is super helpful! He resolved my issue fast and considerate. Very good app!

Simone I. Smith
United States
8 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 12, 2024

Vignesh was incredibly helpful setting up a few very complicated scenarios for me. No other app was able to handle. This app is very useful and easy to use with the excellent support I received.

creocards-test
Canada
About 14 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 20, 2024

Janani was helpful for the app setup. Much recommended!
Thanks for the support. Great App.

FARSLIM
China
13 days using the app
Logbase replied December 6, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 28, 2024

excellent customer service

USShoppingSOS
United States
Over 2 years using the app
November 18, 2024

Thank you

SOOJIB
United Kingdom
10 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 20, 2024

Nithish helped me very goot to set up the app!

Things I Like Things I Love
Netherlands
8 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 12, 2024

Vignesh is a wonderful customer service rep! This app is super helpful to set up shipping rates properly.

Bloody Sunday
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 5, 2024

Service was awesome, the person was informative and most helpful

Janani was just super!

Buysoundtrax
United States
About 24 hours using the app
Logbase replied December 6, 2024

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

November 6, 2024

Great support received from the team, specifically Durkesh! Thank you :)

ML Performance
United Kingdom
3 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.