Reviews (995)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

December 6, 2022

a great costumer service and helpful , perfect app ! a lot of thanks ! Janani was amazing and was the best costumers service I have ever seen.

Pomy Sport
Israel
Over 1 year using the app
Edited November 29, 2023

Highly recommend this app for Fulfilments and great support. special thanks to Jenifer Logbase for the guidance and support.

Alli Bhavan
United Kingdom
Over 1 year using the app
Edited December 10, 2024

Nitesh, had a particular solution that needed to be implemented and Shipeasy's representative Nitesh helped us!

Very helpful and very informative and fast. Most recommended.

Attack Magazine
United Kingdom
Over 1 year using the app
Logbase replied June 9, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

June 16, 2023

Great service by Rahul. He went out of the box to help with my enquiries and assist in the best possible way he can. Thank You

Furniture Tree NZ
New Zealand
Over 1 year using the app
Logbase replied June 16, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

Edited September 25, 2023

This is the ONLY app that allowed me to create free shipping to customers who bought a 1 year free delivery subscription. In the world of amazon prime, this is so critical for so many of us who need to be able to compete on shipping. Also, customer service is GREAT. Super easy to book time and the developer will kindly walk you through how to make the magic happen! So happy this exists for all of us!

And update two years later: I continue to be impressed by this app! Not only can we do free shipping when customers purchase a membership, but we are also now offering free shipping by address and this app allows us to do that. Thank you Shipeasy for two years of awesomeness

Oz Frontdoor
United States
Over 1 year using the app
February 25, 2023

Siddarth was amazing and patient he helped me through the entire process and transition was easy. The app works great. 5 stars!

LuxFlor Flowers
United States
Over 1 year using the app
Logbase replied February 25, 2023

Thank you for your wonderful review!

Edited November 28, 2023

The app support is without question excellent. Clear. Precise. Professional and easy to reach. In a world that no longer picks up their phone this company is a breath of fresh air. I highly reccommend! Rahul and Vinduja

Luminance Skincare
United States
Over 1 year using the app
January 24, 2023

Sehr zufrieden, man hat uns super geholfen. Wochenlang haben wir keine Lösung gefunden, durch ein Zoom-Meeting und eine echt tolle Beratung hat alles geklappt, dazu wurde alles übersetzt wenn es Fragen gab. Super toll :-)

Diamond Home
Germany
Over 1 year using the app
Logbase replied January 24, 2023

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our valuable customers anytime!

Gratefully,
Rahul & Janani
LogBase Team

January 18, 2023

Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!

Fixabolt
United Kingdom
Over 1 year using the app
Logbase replied January 19, 2023

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our customers anytime!

Gratefully,
LogBase Team

February 24, 2022

J'ai reçu l'aide de Siva pour la configuration de mes scénarios sur l'application et il a été d'une grande aide! Merci beaucoup

Alych
Morocco
Over 1 year using the app