Reviews (995)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

February 16, 2023

Rahul helped me greatly. Very good and fast to the point!
Rahul helped me greatly. Very good and fast to the point!

Deals Galore
Australia
Over 1 year using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

February 17, 2022

Amazing app. Siva did a wonderful job helping us to setup multi location, which is working perfect now. Siva was soo good! Thank you so much Siva.

Nbourhood
Denmark
Over 1 year using the app
Edited September 11, 2023

Jenifer was super helpful and patient! The customer service is so good. We always resolve our page issues with the perfect timing.

The team at Shipeasy are simply the best!

Todo Sano
Mexico
Over 1 year using the app
Edited August 9, 2024

This app is great. Excellent support from Durkesh! Thanks to Durkesh for the help , fast action and extra time.

The Balcony Garden
Australia
Over 1 year using the app
Logbase replied March 24, 2023

Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!

March 3, 2022

Fantastic App! Easy to use. And the most efficient and professional services from Siva and Rajkumar!!! Thank you so much. I can now go-live. I reccomend ShipEasy to all.

Ferme Biocancour
Canada
Over 1 year using the app
Edited November 25, 2024

Updated: Janani was really helpful again with my queries. Thank you!

The app is slightly complicated to use, but the Shipeasy team is always there to help with issues! Just did a live chat to solve an issue with checkout and Janani helped us figure out what was wrong and what to do in the future to prevent it from happening again - in less than 10 minutes. 100% recommend this app!!

TheWitchyAlchemist
Singapore
Over 1 year using the app
Logbase replied September 13, 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited August 28, 2023

Support was really helpfull. Dhanasheelan and Sowmi were very helpfull. Thank you very much for your service. Pedro

CS Garrafeira
Switzerland
Over 1 year using the app
Logbase replied May 22, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

June 2, 2022

I want to thank Janani for support with shipping rates. She has made my life 10 time easy with this application. I high recommend any of LogBase product very easy to use and great support.

Outdoorsioo
Australia
Over 1 year using the app
Edited July 30, 2024

I have been using Shipeasy for few months now, today Annie was very helpful when something didn't go as expected, she found the problem and solved it real quick. The assistance team has been really helpful.

The General Pet Store
Australia
Over 1 year using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

April 1, 2022

Great app, does help to set up complex shipping methods very easily. Awesome support and customer service.

Garfield Furniture Center
United States
Over 1 year using the app