Reviews (986)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.

September 22, 2022

We sell products that are very different weights and sizes. Adding the Shipeasy app has allowed us to streamline our previously complicated shipping system. Before Shipeasy, our customers were charged shipping per item because we had so many different conditions and combinations. Now, we have been able to set maximum rates and cater for all shopping cart combinations. After my 1-1 tutorial with the team I was able to set everything up. Before we went live, Siddarth helped me troubleshoot a few issues arising from our previous shipping process in no time. Couldn't be happier with the app.

S’more’a’licious
United Kingdom
11 months using the app
January 4, 2023

We have a complex setup for varied rates on an ecom furniture store. With the help of Rahul this app does calculate in the way we need it to work. They are pretty quick to jump in and help if things do go wrong or we just need help.

Easterly Living
Australia
11 months using the app
Logbase replied January 6, 2023

Thank you so much for your review. We are glad to provide the best service as much as we can, and the appreciation like your feedback keeps us motivated to provide best services.

Feel free to write us back if needed any further assistance.

Best regards,
Logbase

April 22, 2022

Great Service, Siva helped me a llot, i just stare at the screen and he resolved all of my problems, it was great

endler.ro
Romania
11 months using the app
Edited August 30, 2022

Thank you very much, Siva! Great support. I got the help I needed in one interaction which translate into = This guy knows his app. The setup of multi vendor app worked very smoothly.
Second help came from Raj. Many thanks.
The support via Zoom sessions is a great mutual win. If you can also implement the suggestion regarding the shipping rate per vendor it is going to improve the customer decision when buying -> the shipping costs will become more transparent.

mycoffeejar
Romania
11 months using the app
November 6, 2023

Janani was helpful with our requests to setup shipeasy, very friendly

Vogue J'adore
Australia
11 months using the app
Logbase replied November 7, 2023

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 18, 2023

Vinduja & Rahul have been very helpful in assisting our app installation to develop complex shipping scenarios based on postcode and product tags. Couldn't be happier :)

signtradesupplies
United Kingdom
11 months using the app
Logbase replied July 19, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 25, 2022

Excellent support from the app development team when we needed to get the Shopify Shipping API enabled allowing us to set custom shipping rates for our products by postal code.

Nanashake
Canada
11 months using the app
June 15, 2022

tot nu toe geen spijt van de app. werkt prima naar wensen en er staat altijd iemand klaar om je te woord te staan als dat nodig is! ook als het dringend is!! een aanrader!!

Met Liefde van Liefde
Netherlands
11 months using the app
May 26, 2023

Really helpful the app and all the support team, who are 100% willing to get a solution for your requirements.

Grill West
Argentina
11 months using the app
Logbase replied May 26, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

August 17, 2022

Amazing customer support! We tried different apps before but did not meet our needs. We are really happy with how the app works and also with the amazing customer support this team has.

Bodyflex Fit Food
Czechia
10 months using the app