Reviews (1,000)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.
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The support has been amazing. I have several options that I need to add to my shipping profile, both small parcel and LTL. The support team has been willing to jump on multiple calls to walk me through this. This has been the easiest solution for the products we offer on our website.
We have a very complex shipping situation that no other apps have been able to accommodate and Dhana has found a workaround and we can now hit the ground running. Very helpful :-)
We sincerely thank you for your positive review! If you have any inquiries or any concerns arise, please feel free to reach out to us. We are dedicated to assisting and supporting you in any way we can.
Highly recommend this app and all apps by Logbase. Functionality is great, and their customer service is first class - there is always someone around to help, no matter if it's 1am or 6pm! Siva was incredibly helpful in setting up integration with two of their apps. We did a zoom call so that everything was set up correctly and I could see how everything worked first hand. Thanks so much Siva!
fast response and fix my issue same day!!!!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Their support is absolutely amazing! Not only did they walk me through the setup, they have exceeded every expectation when an issue has arisen. Our setup is quite complex and this is the only app that I have found to cover every scenario.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Wonderful support team! Jenifer is always able to help our company find the shipping solutions that we need. We appreciate this app and the support.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The app is very effective. But I ran into some issues and the associate helped me fix the problem, very knowledgeable team.
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Amazing Customer Service & Product! Well worth it! It has totally transformed our way of calculating accurate shipping rates for our customers.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
El equipo de soporte es muy amable y me ayudaron con mi configuración
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.