Reviews (993)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

Edited August 30, 2022

Thank you very much, Siva! Great support. I got the help I needed in one interaction which translate into = This guy knows his app. The setup of multi vendor app worked very smoothly.
Second help came from Raj. Many thanks.
The support via Zoom sessions is a great mutual win. If you can also implement the suggestion regarding the shipping rate per vendor it is going to improve the customer decision when buying -> the shipping costs will become more transparent.

mycoffeejar
Romania
11 months using the app
November 6, 2023

Janani was helpful with our requests to setup shipeasy, very friendly

Vogue J'adore
Australia
11 months using the app
Logbase replied November 7, 2023

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 18, 2023

Vinduja & Rahul have been very helpful in assisting our app installation to develop complex shipping scenarios based on postcode and product tags. Couldn't be happier :)

signtradesupplies
United Kingdom
11 months using the app
Logbase replied July 19, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 25, 2022

Excellent support from the app development team when we needed to get the Shopify Shipping API enabled allowing us to set custom shipping rates for our products by postal code.

Nanashake
Canada
11 months using the app
June 15, 2022

tot nu toe geen spijt van de app. werkt prima naar wensen en er staat altijd iemand klaar om je te woord te staan als dat nodig is! ook als het dringend is!! een aanrader!!

Met Liefde van Liefde
Netherlands
11 months using the app
May 26, 2023

Really helpful the app and all the support team, who are 100% willing to get a solution for your requirements.

Grill West
Argentina
11 months using the app
Logbase replied May 26, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

August 17, 2022

Amazing customer support! We tried different apps before but did not meet our needs. We are really happy with how the app works and also with the amazing customer support this team has.

Bodyflex Fit Food
Czechia
10 months using the app
June 14, 2023

It covers my needs and also fast support especially from rahul.
I recommend this apps to customize any shipping rates

Melaka Market
Indonesia
10 months using the app
Logbase replied June 14, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

January 14, 2023

Siva was an amazing help, he was able to not only help me with all my setup but also proceeding to give me insights on other features of the app.

MyoFlask
Canada
10 months using the app
Logbase replied January 24, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

Edited January 4, 2024

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Mama Muun
Germany
10 months using the app
Logbase replied December 18, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!