Reviews (960)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its ability to customize rates by region, product dimensions, and vendor rules. It's especially useful for international shipping with tiered rates. The user-friendly interface and exceptional support team, known for their responsiveness and effective problem-solving, are frequently highlighted. Merchants appreciate the enhanced shipping transparency and customization, improving the customer shopping experience.

November 4, 2024

Fantastic app & great features. Great support team. Janani was very responsible & helped me solve my issue within 10 mins.

Hakuna Pets
United States
15 days using the app
Logbase replied November 7, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

October 1, 2024

App does what other apps cannot in terms of conditions IRO Shipping rates and multi carriers. Customer Services is top class - all emails responded to same day. Nithish assisted in full with the initial setup and service was excellent

The South African Spaza Shop
United Kingdom
1 day using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 28, 2024

Nithish, Highly appreciate your support and helpful guidance through the plugin setup.

Thanx with Best regards

The App. just fixed one of the major challenges that Shopify doesn't support, and I highly recommend this app to overcome Shopify missing features like controlling the shipping charges.

Foam Industries - شركة صناعات الفوم
Egypt
1 day using the app
Edited October 9, 2024

Loving this app. It has saved me so much time. It has done everything I hoped for and more..!! Janani and Durkesh were so helpful helping me set everything up in the backend. Thank you :)

Tracks Mag Shop
Australia
8 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 30, 2024

Thank you Vinjuda for your assistance to solve my questions so quickly. The Shipeasy app has been a great help to our new Shopify Plus store.

Dessert Boxes
Australia
11 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 19, 2024

Helped with the install and fixed problems we've been having for a long time! Barath & Vignesh were particularly helpful.

Little Creek Lamb & Beef
United States
5 days using the app
September 5, 2024

Nithish is a really helpful assistant in shipeasy, He and his team has helped me completely setup the rates for shipping more then 5 times. I am really glad to have them and use Ship easy for my shipping.

Rad Tod
United States
14 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 18, 2024

Customer support is really helpful for example, Durkesh helped me alot to setup my Shopify shipping rates and he was very helpful

Mallqaat
Kuwait
9 days using the app
September 20, 2024

Great support team, Janani was very helpful answering my questions!

Rescue Swag
Australia
Almost 2 years using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 20, 2024

This service is just incredible! Rajkumar helped me immediately with all my issues and with his support the setup was very easy! Now I also understand it much better! In the future I will see if the app is working smoothly but I'm sure it will!

Naschnatur
Germany
18 days using the app
Logbase replied August 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service. We're always there to help you at any time :)