Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

November 22, 2024

Nitish was very helpful and fast to solve my problem. Thank you!

Armando Poggi
Italy
About 1 month using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 11, 2024

Great app, wonderful support. Vignesh was very helpful!! Very excited to use it in our store to have shipping rates calculated by distance.

Dreamee Home Furniture
United States
About 1 month using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 24, 2024

Mr Shiva was very Helpfull.. took him 5 minutes to solve my problem.

Fauzul Enterprise
Malaysia
About 1 year using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 14, 2024

We evaluated ShipEasy with another popular app in the same category, and found it was easier to set up our complex delivery charges and zone structure in ShipEasy.

The support given by Barath was top-notch!

Furnnista
United Kingdom
8 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 4, 2024

Fantastic app & great features. Great support team. Janani was very responsible & helped me solve my issue within 10 mins.

Hakuna Pets
United States
15 days using the app
Logbase replied November 7, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

November 28, 2024

Nithish, Highly appreciate your support and helpful guidance through the plugin setup.

Thanx with Best regards

The App. just fixed one of the major challenges that Shopify doesn't support, and I highly recommend this app to overcome Shopify missing features like controlling the shipping charges.

Foam Industries - شركة صناعات الفوم
Egypt
1 day using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 18, 2024

Vignessh supported me in understanding everything. His support was absolutely awesome.

Apricus Art Collection
United States
3 months using the app
Edited November 26, 2024

Durkesh has been absolutely brilliant. We had complicated shipping rates but he has managed to set them up for us. Definitely recommend.

Tuck In Tight
United Kingdom
2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 23, 2024

Fantastic experience, would highly recommend. I booked a Zoom call and Jennifer set everything up and explained how the application worked, she even helped me with contacting Shopify to have certain things arranged which were required for the application.

EnviroRides
United Kingdom
About 23 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 1, 2024

Their support is really on time and very helpful. Thanks for Nithish, he is simply knows what should be done.

Birdie Vogue
United States
12 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.