Reviews (799)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.
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This app has worked great for everything we need. We have needed to contact support a few times and every person has been helpful and knowledgeable. We got Raj twice and he was the most exceptional. He is quick, knows the program, clear and also friendly and kind. The app is complex but the support team was able to help create and resolve each scenario we wanted.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Just had a support request concerning some special requirements i had. I needed adittional shipping costs for products that were in presale. Due to the extra shipment of these products we needed some special scenarios.
Had a call with Siva, he was super helpful and solved everything according to our requirements.
Big thanks and absolutely recommandation for this app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Application works as promised. Support - each time has been responsive. This time Rahul helped implement a shipping requirement with no problem.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I can't say enough good things about this plugin! It's incredibly amazing and super user-friendly, making my tasks so much easier to manage. A special shoutout to Jenifer, who provided exceptional support and patiently guided me through every step. Her assistance made the whole experience even better. Highly recommend!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Really, REALLY impressed with this app, and the customer support! They offer free setup assistance via Zoom, and I was connected with Jenifer, who was SO helpful and helped me troubleshoot the app and get my store set up perfectly! Jenifer was very knowledgeable, kind, and patient, and it was such a relief to get the precise help I needed for my use case. Saved me HOURS of frustration and setup time. Honestly, blown away, and highly recommend Shipeasy!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
My issue was fixed within 25 minutes. Super easy and user friendly.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jenifer
did a super job and this app works very well!
and support also very good
Thanks
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Just came off a Zoom call with Siva after reaching out to their support team, who couldn't have been more knowledgeable and helpful with fixing our problem whilst walking me through the process.
Problem solved and a happy customer!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Would highly recommend this app. Thank you Siva for the call and helping me understand the app better. Great service!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thanks forsupport
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.