Reviews (995)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

January 8, 2025

I installed this app and I reached out to customer support (Vignesh) and he helped me configure it according to my needs. It was quick to setup and app works great!

Lucca Antiques
United States
3 days using the app
Edited December 16, 2024

Well done, fast, great work!!!! Vignesh and Barath. Barath is very helpful in every call setup.

Centr
United States
2 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 7, 2025

I have only downloaded the app in test mode, and there is a lot to take in initially. However, I have been in touch with Durkesh, who has been extremely helpful in sorting out some initial issues. So far, 5* support from this company!

Crown Display UK
United Kingdom
About 22 hours using the app
October 29, 2024

Durkesh and me jumped on a call. He helped me with various problems. Very kind and quick fix. Would recommend this app to anyone.

Lands End B.V.
Netherlands
16 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 8, 2024

vignesh provided excellent customer service to us when helping to get everything set up.

PLUM CREATIONS
Canada
3 months using the app
Logbase replied October 9, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 14, 2024

The app is super helpful in creating ultra-customized shipping prices, and the support is amazing. Nithish jumped on a zoom call within like 5 minutes of chatting, and was able to resolve all our issues within less than half an hour. Thank you so much for the great support.

MyEdge
United States
17 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 18, 2024

Vignessh supported me in understanding everything. His support was absolutely awesome.

Apricus Art Collection
United States
3 months using the app
December 8, 2024

Thank you again Vindu for the great support this Sunday you spent a lot of energy to fix my problem and now it work.

Thank you again for your patience and Support

Alexandre Cerret

CERRET
Switzerland
2 days using the app
Logbase replied December 10, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you

November 28, 2024

Nithish, Highly appreciate your support and helpful guidance through the plugin setup.

Thanx with Best regards

The App. just fixed one of the major challenges that Shopify doesn't support, and I highly recommend this app to overcome Shopify missing features like controlling the shipping charges.

Foam Industries - شركة صناعات الفوم
Egypt
1 day using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 30, 2024

Thank you Vinjuda for your assistance to solve my questions so quickly. The Shipeasy app has been a great help to our new Shopify Plus store.

Dessert Boxes
Australia
4 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.