Reviews (993)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

October 17, 2022

Outstanding app and support team! Thanks Rahul and everyone for your constant help/ assistance. Highly recommended to all

Homesorts
New Zealand
4 months using the app
April 17, 2024

I found it difficult to set up by myself. Luckily, I contacted the support team and Raj was extremely helpful.

Kombucha-T Handcrafted Drinks
Spain
2 months using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 27, 2023

It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries

Retro Designer Wear
United Kingdom
4 months using the app
Logbase replied February 27, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase Customer Success Team

August 18, 2023

The app is incredible and vinduja was so helpful, and she was giving top notch service , highly recommend.

ivory eve gifts
Australia
4 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 3, 2023

great app, great support!

Green Elf Trees
United Kingdom
3 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

September 25, 2023

Very fast response to customer ticket as well very detailed help and problem solving.
Great customer experience from Barat.

Amrita LV
Latvia
3 months using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

February 6, 2023

Siva helped me a lot setting up Shipping rates ! It works like a charm ! Thanks so much Siva for your help

dynamo+
France
3 months using the app
April 25, 2023

Excellent app! Everything works just as it should. What's even better is the AMAZING customer support they have. Any question I have had has been answered immediately and are always willing to jump on a zoom call and help you fix settings hands on. HIGHLY recommend!

J & J Auto Wrecking
United States
3 months using the app
Logbase replied April 26, 2023

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

August 26, 2023

Very straightforward and easy to set up, also big thanks to Febin Rahman for the technical support!!

Balloonatex
Canada
3 months using the app
Logbase replied August 28, 2023

We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.

October 5, 2022

Great customer support, Rahul and Kavashen were very helpful and helped me very quickly with the problem I had.

Galeon Parts
Romania
3 months using the app