Reviews (987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.
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Raghul was a problem solver , very understanding and polite .
i am very happy with the setup.
Thank you
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
I experienced the best customer service and tech support from Raj... He was very patience and really helped me fix a problem with setup. We were losing money hand over fist and even after chat disconnected a few times and everything he was amazing! 10 out of 10!!!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Vinduja provided fantastic top-notch support to me today and he solved all the issues I had.
Great support from Vinduja
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Great APP with great support, I want to enable complex shipping rate calculation, but couldn't do it by mysefl, so I booked a zoom meeting with Shipeasy. Siva from the support team guided me to do it, and it's working perfectly.
App has been performing great so far. The assistance from Raj is absolutely fabulous. If you need to configure different settings, this is your app.
We have a very complex shipping situation that no other apps have been able to accommodate and Dhana has found a workaround and we can now hit the ground running. Very helpful :-)
We sincerely thank you for your positive review! If you have any inquiries or any concerns arise, please feel free to reach out to us. We are dedicated to assisting and supporting you in any way we can.
Highly recommend this app and all apps by Logbase. Functionality is great, and their customer service is first class - there is always someone around to help, no matter if it's 1am or 6pm! Siva was incredibly helpful in setting up integration with two of their apps. We did a zoom call so that everything was set up correctly and I could see how everything worked first hand. Thanks so much Siva!
Their support is absolutely amazing! Not only did they walk me through the setup, they have exceeded every expectation when an issue has arisen. Our setup is quite complex and this is the only app that I have found to cover every scenario.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
The app is very effective. But I ran into some issues and the associate helped me fix the problem, very knowledgeable team.
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!