Reviews (1,000)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.

March 19, 2022

Thank you for helping and making me understand how to charge SKU and Pin code wise delivery charges

Fruitopia
India
3 months using the app
Edited November 17, 2022

rahul
thanks a lot have a good day . lucky girl May you have lights in the dark, umbrellas in the rain, and someone to accompany you on the road. I give your five-star praise!

kxkjersey
China
3 months using the app
June 22, 2023

Love this app and the support, especially a big thank you to Rahul and Vinduja, for their super quick responses when we need assistance.
Highly recommended

Na'vi Organics
United Kingdom
3 months using the app
Logbase replied June 22, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

April 17, 2024

I found it difficult to set up by myself. Luckily, I contacted the support team and Raj was extremely helpful.

Kombucha-T Handcrafted Drinks
Spain
2 months using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 12, 2022

thank you Shiva was a really good assistant while I was suffering in my store he was very helpful and polite while talking and he know whats are the issue and he knows exactly how to solve it, he save my time and day

Dawerlee Shop
United States
3 months using the app
March 28, 2023

Overall, I have found Shipeasy to be a reliable and cost-effective provider of shipping solutions. Their online platform is user-friendly and makes it easy to compare rates from different carriers and choose the best option for your needs.

One thing I particularly appreciate about Shipeasy is their commitment to providing excellent customer service. I have reached out to their support team on a few occasions, and they have always been responsive, helpful, and friendly.

That being said, I have occasionally experienced delays in delivery times or issues with package tracking. However, these instances have been relatively rare, and overall, I am satisfied with the level of service I have received from Shipeasy.

If you're looking for a shipping solution that offers competitive rates and reliable service, I would definitely recommend checking out Shipeasy.

Avelyin
Serbia
3 months using the app
Logbase replied March 28, 2023

We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience.

At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal.

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

November 26, 2022

I cannot thank the support team enough the app has saved my store and my shipping issues. Thank you Thank you !!!!

Cowrie & Conch
Australia
3 months using the app
February 5, 2024

Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!

Living Supplements
South Africa
3 months using the app
Logbase replied February 7, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Edited December 14, 2021

I used this app to update my shipping. The person that helped me was supppper! Very professional and did most of the things I needed as I am not technical. Thank you so much.

Glory Notes Clothing
United States
3 months using the app
Edited April 19, 2024

Barath, Siva and Raj have shown immense patience helping me set the apps up for my website. Siva has been especially helpful throughout the process. In a world that often lacks quality customer service, these guys are the best!

John's Garden Company
United States
3 months using the app
Logbase replied January 31, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!