Logbase Shipping Rates

This works great, the app does what Shopify itself cannot. We use it as we have multiple locations, but want to show one rating. Customer Service is beyond expectations!

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Janani helped me with the installation and it worked. I can adjust the shipping per item now. thanks

Shipping Rates - Shipeasy is a wonderful app. Having thousands of unique SKU's with multiple rules and specific conditions makes it extremely difficult to setup an automated shipping app. Having built a custom freight management software before, this was much easier! The Team made it super easy and was always helpful to set up new and update rules. Having a team who will support the setup to the extent that we were helped is amazing. I couldn't recommend this app and the team enough. Special mention to Sowmiya who has been helping us along the way with excellent response time and always working with us to make the app very functional.

Amazing customer service! Scheduled a call right away with Rahul and got everything installed - it's working perfectly! :)

Great customer service, easily schedule zoom call to help setup and also go over any issues that we had

The app is super cool! Siva was the one who walked me through this app. Their customer support is outstanding

My zoom conference went very well and he was extremely helpful. He was able to set up my shipping and we tested it.

We have a very complicated set of needs for shipping:

Brands we can't sell outside our market.
Weird shaped products only some couriers will take.
Free delivery over different amounts for different markets.
Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes.
API hook up to FedEx.

This is the only app I've found that meets all of our needs. The checkout page part works quickly too.

To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with.

I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

This app works amazing for us. We have a 3PL, so we needed to create custom shipping categories for packages with certain weights/dimensions so that the correct carrier is used with our 3PL. Additionally, we need to charge for the market shipping price and not the Shopify discounted shipping price. We've been using this for about 6 months, and the customer support is next level. The set everything up for us via Zoom, and we can always get ahold of someone to troubleshoot if needed. Highly recommend!