Reviews (1,000)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.
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An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.
I cannot stress enough how amazing my experience with Shipeasy's customer support has been. Siva and Rajkumar truly went above and beyond to ensure customer satisfaction. Whenever I've had an issue or a question, their team has been incredibly responsive, knowledgeable, and friendly. Shipeasy's commitment to excellent customer support sets them apart from their competitors. I highly recommend their services to anyone in need of top-notch assistance and a delightful customer experience.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊
I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.
Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.
Thank you!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
The customer service was prompt. The agent assigned to me made a few tests until he hit the nail with the solution to my issue. The whole thing lasted 15 minutes and I could understand everything he was doing. Thanks!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
Thank you Barath for your help. I was able to achieve exactly what i wanted to do. 5 Stars
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
Great App, great Support!
Had a question which was resolved within a couple of minutes, can only recommend!
Great support easy to reach and the app does exactly what I needed. Many thanks to Siva he was very helpful!
Just had a support request concerning some special requirements i had. I needed adittional shipping costs for products that were in presale. Due to the extra shipment of these products we needed some special scenarios.
Had a call with Siva, he was super helpful and solved everything according to our requirements.
Big thanks and absolutely recommandation for this app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Love this app and the customer service is on par! I worked with Dhanasheelan and he was amazing. He seemed to really care about my needs and getting a solution to my problem. Thank you!
Update - had to contact the company again and was helped by Raj. He was awesome!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
First of all, the app is very useful, and filled with great features & options!
Not to mention that it is reasonably priced.
The customer service is outstanding!
Janani helped me with my issue over several days and made sure that all my requirements were met. We even had a Zoom call and she held my hand every step of the way, to make sure my shipping problem was solved.
Highly recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.