Reviews (988)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.

November 22, 2022

Shiva was super helpful and now our deliveries work great exactly as expected. The team at Shipeasy has always been great!

Eat by Alex
Switzerland
4 months using the app
November 2, 2022

Rahul was very helpfull with all my issues and solved it and very kind person who took the time to look into my website to understand what I really needed.

Nati Food
Belgium
4 months using the app
March 2, 2022

The app works fine and can handle even complex shipping logic once you've figured out how it works. While it might not be very self explanatory, they do provide professional & fast reacting support. My contact Siva supported us multiple times on some urgent issues and it always worked out well. So do feel free to contact support anytime if you have any troubles. Give it a try!

BeeHome by Pollinature
Germany
4 months using the app
February 27, 2023

We're happy to get the support from Shiva. Great app for custom shipping on shopify. Highly recommended.

Pro Building Supply
Canada
4 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 18, 2023

Dhanasheelan was very helpful and generous i am glad i got him to guide me and help me with my problems

Pure Buddy
Greece
4 months using the app
Logbase replied March 21, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

May 15, 2023

Great Service from Rahul. The app is working well for multiple different shipping scenarios. Thank you

GroWell
United Kingdom
4 months using the app
Logbase replied May 16, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

December 8, 2022

easy to use, and support is too good, recommend everyone use this app rate 5 stars and Siva is very helpful with the app setup.

Heralus
United States
4 months using the app
Logbase replied January 24, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

December 28, 2023

Very fast, helpful support and reliable app for adjusting shipping rates.

Heritage House
United States
4 months using the app
Logbase replied December 31, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

May 2, 2023

Great app, works very well, support from Rahul was spot on, very helpful! I recommend this app over the other postcode apps!

Skatewarehouse.co.uk
United Kingdom
4 months using the app
Logbase replied May 2, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

Edited September 2, 2023

I am absolutely thrilled with the exceptional service I received from the team at LogBase specially from their staff Dhanasheelan & Barath. From start to finish, they exceeded all my expectations and truly went above and beyond to ensure my satisfaction.
First and foremost, their dedication and commitment to their clients is truly commendable. The team, worked tirelessly to address all of my concerns and provide timely solutions. Dhanasheelan spent an incredible amount of time, approximately 4 hours, to resolve the issues I was facing. This level of dedication and devotion truly sets them apart from other service providers.

The level of customer care I experienced was exceptional. Every interaction with the team was met with utmost professionalism and friendliness. They were attentive, patient, and genuinely cared about my needs. It's clear that customer satisfaction is their top priority.

I wholeheartedly recommend their services to anyone in need, and I am confident that they will continue to excel in their industry.

Tiles Forever
United Kingdom
4 months using the app
Logbase replied May 18, 2023

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.