Reviews (1,000)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.

June 2, 2023

I recently discovered the shipping rate calculation app for Shopify, and it has been a game-changer for my online store. The user-friendly interface, accurate calculations, and seamless integration make it an essential tool for any e-commerce business. It has saved me time, provided accurate shipping costs to my customers, and the customer support is excellent. Big shoutout to Sowmiya Logbase which helped me a lot during this process. Highly recommended!

Slippelo
Switzerland
3 months using the app
Logbase replied June 2, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

April 18, 2024

This is a fantastic app for displaying shipping rates. We work with multiple vendors via a dropshipping model so if customers purchase products from multiple vendors, we needed a way to combine the various shipping rates. This app does it perfectly! And support has been very responsive and helpful. 10/10.

Fred Segal Home
United States
About 2 months using the app
Logbase replied April 19, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

June 1, 2022

Super Service, funktioniert Tadellos! Shiva hat mir geholfen alles einzurichten. Kann ich nur weiterempfehlen!

Night Hero
Switzerland
3 months using the app
Edited July 5, 2024

Excellent service provided - Janani & Vignesh have been super helpful and we have been able to set up our store in only a few days!
Thank you Shipeasy!

Pride on the Line
Australia
2 days using the app
Logbase replied July 4, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited December 18, 2023

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

my name is Niv
Israel
3 months using the app
Logbase replied December 10, 2023

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

August 22, 2023

The app for creating shipping rates with different scenarios and conditions. Rahul is always quick to answer.

jppjp
France
3 months using the app
Logbase replied September 13, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

March 19, 2022

Very polite and the fastest and highest quality technical support that I have ever seen) The plugin is wonderful, easy to configure and performs all functions perfectly. I recommend))

Unipipe
United States
3 months using the app
July 28, 2023

Dhana is absolutely amazing. He went above and beyond to answer any and all of my questions. He is very helpful and I would not hesitate to refer my friends to him.

Mia + Sophia
United States
3 months using the app
Logbase replied July 30, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 1, 2023

Rahul was fantastic. He was able to solve the shipping zone problem and appointment book introduction. Thanks.

Domain Appliances
Australia
3 months using the app
Logbase replied September 3, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

May 19, 2023

Very good shipping app, I really recommend it. Janani's stellar customer service is a game-changer!

happymorning
United Kingdom
3 months using the app
Logbase replied May 19, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.