Reviews (992)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

September 13, 2023

Janani was super helpful in getting the app setup for me and my store. Highly recommend and they are very responsive and willing to help at any moment. A++ from me

Aspire Auto Accessories
United States
7 months using the app
Logbase replied September 14, 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

May 23, 2022

I used to pay for another service and this has not only been cheaper but better. The customer service is fantastic. I'm able to schedule a Zoom call for the same day and the reps are extremely helpful. Today I was able to get Siva on the phone within the hour. He listened to my issue and proceeded to fix it efficiently and kindly. Would 100% recommend to anyone who ships their items.

Curious Cat Bakery
United States
7 months using the app
October 13, 2023

I dealt with Janani regarding Shipeasy, and she was fantastic at letting me know how the platform works, she took the time to show me via remote control how to implement the perfect scenarios I was after when shipping our products. Thank you! Great service, great product! I would definitely recommend!

P&R Styling
Australia
6 days using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

June 1, 2023

I absolutely love ship easy, the help offered is over the top amazing, Im so happy i found them to use in my shopify store, i cant recommend highly enough

centerhillprintingco
United States
7 months using the app
Logbase replied June 1, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

March 5, 2022

I've had difficulty setting up the app along with many previously I have tried. I received remarkably quick and easy setup help beyond my expectations. Thanks so much!

Savvy Saks
United States
7 months using the app
March 13, 2023

I'm still in the free demo mode, setting everything up but it looks promising and I've already had plenty of help from the support team who takes no time at all to get back to me and are very friendly and helpful!

EGI Development Store
United Kingdom
6 months using the app
Logbase replied March 13, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

March 2, 2022

I needed to have specific rates for different products and I received immediate help when I logged into the chat. Raj stayed with me as long as it took to get it right and I appreciate his time/helpfullness. I would highly recommend.

FEIAA
United States
6 months using the app
May 10, 2023

Raj was super kind and very helpful. With my approval, he took control, fixed my problems and explained it all to me. It saved me so much time. This app with its support help service is great and fits many different shipping needs.

Croque Paysage
Canada
6 months using the app
Logbase replied May 11, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

February 1, 2023

i got Amazing service by Janani. this App is amazing and working very good. i highly recommended!!! its fits exactly to my needs.

Ben-Ari Art Gallery
United States
6 months using the app
Edited April 9, 2024

I'm thrilled with the "Shipeasy" app and the support I received from Sowmi. This app has transformed my Shopify store's shipping process. It's user-friendly, streamlining order management and label generation. Vinduja assistance was impressive – responsive, patient, and knowledgeable. Integrations worked seamlessly. Looking forward to more platform integrations in the future. Highly recommended!

Breeches.com
United States
6 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.