Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

October 17, 2024

Rahul was very helpful when i needed help setting up this app highly recommend. Thank you

Clean Beauty Market
Australia
11 days using the app
Logbase replied October 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 8, 2024

Thank you again Vindu for the great support this Sunday you spent a lot of energy to fix my problem and now it work.

Thank you again for your patience and Support

Alexandre Cerret

CERRET
Switzerland
2 days using the app
Logbase replied December 10, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you

October 7, 2024

Thank you Nitish. Great help. this app is very helpful to our site, easy use

The Balcony Garden EU
Slovakia
About 1 month using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 19, 2024

Helped with the install and fixed problems we've been having for a long time! Barath & Vignesh were particularly helpful.

Little Creek Lamb & Beef
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 11, 2024

Thank you Durkesh and team for your amazing support! App itself works great and the support from the team to get everything set-up has been amazing!

Elite Reformer
Australia
About 2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 1, 2024

App does what other apps cannot in terms of conditions IRO Shipping rates and multi carriers. Customer Services is top class - all emails responded to same day. Nithish assisted in full with the initial setup and service was excellent

The South African Spaza Shop
United Kingdom
1 day using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 12, 2024

Barath was very supportive and kind. Thanks for your full support :)

ZolaF Sports
Malta
26 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 30, 2024

Thank you Vinjuda for your assistance to solve my questions so quickly. The Shipeasy app has been a great help to our new Shopify Plus store.

Dessert Boxes
Australia
11 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 4, 2024

Thank you Shipping Rates app. Special thanks to Durkesh who helped me on distance base shipping rates. We created all the scenarios together and tested as well.

Waiting for show distance count between source to destination in history area for accurate results.

Thank you!

Dev-Palletstore
United States
19 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited September 17, 2024

The service is really good, I got help from a guy named Siva and Barath. He was very Patient well skilled and helped me with a hard problem I had.

If you need any good support, please ask for Siva and Barath to help you

LISS
United States
About 2 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.