Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

September 19, 2024

Great instructions from Janani. Thank you!

Cicada Seeds
Canada
2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 14, 2024

The app is super helpful in creating ultra-customized shipping prices, and the support is amazing. Nithish jumped on a zoom call within like 5 minutes of chatting, and was able to resolve all our issues within less than half an hour. Thank you so much for the great support.

MyEdge
United States
17 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 21, 2024

I just finished setting everything up for my store with Shipeasy. Even though I had a complex shipping system, I seamlessly scheduled a couple of calls with Vignesh from the customer support team and he helped me very efficiently. Would recommend this app for anyone doing non-trivial shipping rules.

Builder Express
United States
11 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 19, 2024

Helped with the install and fixed problems we've been having for a long time! Barath & Vignesh were particularly helpful.

Little Creek Lamb & Beef
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 17, 2024

Rahul was very helpful when i needed help setting up this app highly recommend. Thank you

Clean Beauty Market
Australia
11 days using the app
Logbase replied October 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 12, 2024

Vignesh is a wonderful customer service rep! This app is super helpful to set up shipping rates properly.

Bloody Sunday
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 7, 2024

Durkesh was great help, great app. Having Zoom call help and screen share is a must. So glad that I got Shipeasy. I had tried other apps that did not have the same level of support or Zoom screen share. Thanks so much Shipeasy. I highly recommend!

Toilets Are Us
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 7, 2024

This app is amazing! I wanted to set my shipping rates based on dimensions rather than weight. This app allows me to set various scenarios to ensure my shipping costs are accurate. The customer service is very responsive and helpful! Happy I found this app

Caribou Christmas
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 13, 2024

A good app for shipping rates, and perfect service from Durkesh! THanks a lot!

Shelvingbrothers
Australia
3 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 12, 2024

Jenifer was great in explaining and helping out with my requirements for my shopify store. She was able to listen to my needs and provide the best solutions that are relevant. It turned out to be simpler than I originally thought due to her explanation.
I love the versatility of the Shipeasy app and it has many features that are very useful for small ecommerce store like mine.

Anjadeer LLC
United States
3 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.