Reviews (1,000)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.

December 21, 2022

Kavishan, Thank you so much you made my day with your detailed help, and navigation Shipeasy remains the best.

Afrodeba
United States
2 months using the app
October 18, 2023

Rahul,Janani supported me lot.

Bestomart
India
2 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

Edited December 30, 2021

Thank you for your helping me Shiva, very great app and support ! We can now configurate our shipping costs based on quantity :) and exclude zipcode

Meubles Cosy
France
2 months using the app
April 26, 2023

I was looking at an app to calculate the shipping fees for my customers and I was greatly surprised by Shipeasy. It s a great app to generate shipping fees per country and product and they also provide a fantastic support.

Starlight Electro
France
2 months using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

August 17, 2023

Incredible support even before starting being their paying customer. Thanks Dhana for his explanation.

Enpal Pro Italia
Italy
2 months using the app
Logbase replied August 18, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 17, 2023

Dhana provided an excellent service. Very grateful

Southern Bits
United States
2 months using the app
Logbase replied September 19, 2023

We are thrilled to hear about your fantastic experience with us. Your positive feedback means a lot to us, and if there's anything else we can help you with, please don't hesitate to reach out. We look forward to the possibility of serving you again in the future.

Edited November 9, 2021

Great App with a lot of functions and a perfect service, also on the air via zoom. (Siva helped us a lot and made the thing go absolutly perfect)

motorradfreizeit.shop
Germany
2 months using the app
February 8, 2024

I had a setup call with Jenifer and she was wonderful! Helped me set up with everything, now I just need to allow Shopify API and it's good to go! Thank you Jenifer!

Oishii Planet
Italy
2 months using the app
Logbase replied February 13, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 8, 2023

Super easy and intuitive. Rajkumar was amazing. He helped set up different shipping categories and did it so easily. Thanks Raj!

Little Books
United States
2 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

July 10, 2024

Barath was very helpful and knowledgeable.

angelacres
United States
About 21 hours using the app
Logbase replied July 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.