Reviews (947)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex shipping rules and set custom rates for different products and regions, essential for stores with diverse inventories. It features AI-based packing algorithms and supports advanced shipping rules, enhancing shipping efficiency. The customer service team is praised for their patience and expertise, offering support through email, chat, and Zoom, which significantly boosts user satisfaction.
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Would highly recommend this app. Thank you Siva for the call and helping me understand the app better. Great service!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Siva was very helpful for setting everything up from scratch for my store. The chat support is also fast for some general questions as well. Great work, good customer service.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Dhana Sheelan was very helpfull, he helped us setup the application smoothly !
thx a lot!!
We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please ...
Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Amazing customer service and app works perfectly once set up. The ability to combine shipping scenarios is exactly what we needed for our store. I had a few questions and they walked me right through the process in a scheduled zoom. 5 star shopify app
Very helpful and patient as we worked through the scenarios. Would highly recommend anyone that wanted to use this app. Every person was friendly and helpful
We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get ...
I contact Rahul at late night in Melbourne, he's extremely responsive and helpful, and helped me solving out the rates now showing issue in very short amount of time!
Epic app and fantastic service!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Rahul was very good at explaining everything, great job.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our ...