Reviews (991)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

June 5, 2023

The support is super helpful. They guided me through the setup via Zoom. Thank you a lot for helping me out.

Melaninful
Vietnam
4 months using the app
Logbase replied June 5, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you once again!

August 9, 2022

The logbase team is super helpful. It's so amazing! Thanks for working with us and providing zoom technical support at short notices.

Cosmic
Philippines
4 months using the app
Edited July 13, 2023

Это наверно лучшая поддержка которую я видел от разработчиков приложений на shopify.
Несмотря на языковой барьер нам удалось через zoom созвон настроить все нужные тарифы доставка с вариантами их взаимосвязи между собой.

Большой спасибо Janani
Очень помог мне в сложившейся сложной ситуации.

Gold River Motorsports
United States
4 months using the app
Logbase replied March 31, 2023

We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience.

At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal.

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

October 17, 2022

Outstanding app and support team! Thanks Rahul and everyone for your constant help/ assistance. Highly recommended to all

Homesorts
New Zealand
4 months using the app
February 27, 2023

It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries

Retro Designer Wear
United Kingdom
4 months using the app
Logbase replied February 27, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase Customer Success Team

August 18, 2023

The app is incredible and vinduja was so helpful, and she was giving top notch service , highly recommend.

ivory eve gifts
Australia
4 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 3, 2023

great app, great support!

Green Elf Trees
United Kingdom
3 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

September 25, 2023

Very fast response to customer ticket as well very detailed help and problem solving.
Great customer experience from Barat.

Amrita LV
Latvia
3 months using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

February 6, 2023

Siva helped me a lot setting up Shipping rates ! It works like a charm ! Thanks so much Siva for your help

dynamo+
France
3 months using the app
April 25, 2023

Excellent app! Everything works just as it should. What's even better is the AMAZING customer support they have. Any question I have had has been answered immediately and are always willing to jump on a zoom call and help you fix settings hands on. HIGHLY recommend!

J & J Auto Wrecking
United States
3 months using the app
Logbase replied April 26, 2023

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.