Reviews (1,000)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.

March 14, 2023

Rahul was very professional and helpful during the zoom call! He's going to look into adding a feature for what we're trying to achieve and that's not something you get from a lot of other companies. Thank you Shipeasy!

Represent: Isaiah Photo
United States
2 months using the app
Logbase replied March 14, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.

July 13, 2022

it is greet the assistant was so helpful .verry good service ,ms. sive was very good assistant the service app very goof

Y&U SHOP
United Arab Emirates
2 months using the app
October 21, 2022

I tried numerous other apps through Shopify and none of which worked for my specific needs until I found this one! I'm now able to offer First Class Mail and Priority mail using live rates. Setup was pretty simple and the support team was ALWAYS available to help with any questions day or night. If you are needing to ship by weight using USPS live rates, this is the app to use, trust me!!

Bubble and Fizzy
United States
2 months using the app
November 21, 2022

Very flexible and an economic choice to use. I strongly recommend it, you can use it for a lot of shipping scenarios

HeartPawz
Kuwait
2 months using the app
April 16, 2022

I've been using this App for my wholesale business for a while. The support is great. It helped me to solves many problems, and the service is very fast. A reliable company and great team. Hight recommended!

BrydealoFactory
China
2 months using the app
May 8, 2024

Vindu was amazing and very generous with her time. She made it simple to understand the process and ensured that all of my questions were answered.

After some initial setup, the app seems powerful and able to handle the demands of New Zealand's specific shipping quirks. Would happily recommend to others!

Machinery Online
New Zealand
27 days using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

April 24, 2023

Support is great! Very helpful, we did a free meeting and they explained with details how everything works and if the app meets my needs. I'm still on test mode so i can't say about how it functions yet.

Natural Hellenia Greece
Greece
About 2 months using the app
Logbase replied April 26, 2023

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

September 4, 2023

Thanks Rahul for the amazing help with the process for getting the settings I wanted. Amazing app

Dissyco
Malaysia
About 2 months using the app
Logbase replied September 5, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

June 6, 2023

Mr Rahul was extremely helpful in getting it started for our team. Highly recommended, Support is very good.

General Water Solution
United States
About 2 months using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

January 31, 2022

Fantastic customer support, it really was. And a great app that does everything we needed to do… Highly recommend.

Harrogate Organics Company
United Kingdom
About 2 months using the app