Reviews (991)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.
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Very straightforward and easy to set up, also big thanks to Febin Rahman for the technical support!!
We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.
Great customer support, Rahul and Kavashen were very helpful and helped me very quickly with the problem I had.
Settings can be tricky, but the customer service is excellent. Every time I get stuck, it's easy to get an appointment, and the Shipeasy team will set it up for you and test it. I have a scenario that needed different flat prices for each US shipping zone and their team entered all the US zip codes for me. Over time I found a couple of typos, but this was across hundreds of zip codes.
My most recent call with Rahul & Siva was very helpful and they fixed an error preventing customers from being able to check out. We tested multiple product configurations to make sure everything was working correctly before we got off the call.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Great customer service! Very helpful! One of the best apps out there. I highly recommend. I needed help setting the app and customer service went on a zoom and helped me with exactly what I was having trouble with.
RAJ IS A LIFESAVER!!
This app is amazing and worth every penny! Speedy service with people who really care about your shop running smoothly. Thanks again!
Thank you for helping and making me understand how to charge SKU and Pin code wise delivery charges
rahul
thanks a lot have a good day . lucky girl May you have lights in the dark, umbrellas in the rain, and someone to accompany you on the road. I give your five-star praise!
Love this app and the support, especially a big thank you to Rahul and Vinduja, for their super quick responses when we need assistance.
Highly recommended
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
thank you Shiva was a really good assistant while I was suffering in my store he was very helpful and polite while talking and he know whats are the issue and he knows exactly how to solve it, he save my time and day
Overall, I have found Shipeasy to be a reliable and cost-effective provider of shipping solutions. Their online platform is user-friendly and makes it easy to compare rates from different carriers and choose the best option for your needs.
One thing I particularly appreciate about Shipeasy is their commitment to providing excellent customer service. I have reached out to their support team on a few occasions, and they have always been responsive, helpful, and friendly.
That being said, I have occasionally experienced delays in delivery times or issues with package tracking. However, these instances have been relatively rare, and overall, I am satisfied with the level of service I have received from Shipeasy.
If you're looking for a shipping solution that offers competitive rates and reliable service, I would definitely recommend checking out Shipeasy.
We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience.
At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.