Reviews (988)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.

November 22, 2023

Rahul and Sidharth has helped us in App setup! Highly Recommend.

CakeBee
India
3 months using the app
Logbase replied November 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

Edited April 14, 2023

The App is amazing and Raj's service is reeeeally great, super detailed and he takes the time to solve every problem. Thank you so much for the great work!

Hamburger Rollrasen Shop
Germany
3 months using the app
Logbase replied April 6, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

September 14, 2023

Works well. Support is great.

Tiber River
Canada
3 months using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

February 10, 2022

It works nicely and the customer support is very efficient I got some help from Siddhart he solved my issue in few minutes

Cactus Refill
Italy
3 months using the app
August 15, 2023

This covers all aspects of shipping for the clients I work with. I did have some difficulty with one aspect and Jenifer from the support team was on hand straight away to show me which settings to change and get the shipping rate I desired - MOST HELPFUL!

Tekplas
United Kingdom
3 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

January 1, 2024

Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.

Summer Splashers
New Zealand
3 months using the app
Logbase replied January 16, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

July 12, 2023

I really appreciate your help and the explanation was helpful and easy to understand.
Thank you Sowmia

EJOY Australia
Australia
3 months using the app
Logbase replied July 13, 2023

Thank you so much for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback. Awaiting to assist you in the future.

August 1, 2023

Dhana prvide me a best help ever. The hpel was very precise and in the end all setings prfectly work. Deffinetely 5 stars for Dhana!

The app is also great choose, it enable us all transport calcoations variants what we need fro our business.

TK

Goldi
Slovenia
3 months using the app
Logbase replied August 2, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

April 18, 2023

Janani helped me so much. She explained in details how everything works. thank you for the excelent service

Glamour by Luzia
Portugal
3 months using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

Edited December 6, 2023

Janani and Dhina were both very useful and patient while showing me how to use and navigate Shipeasy app. Amazing support!! Very much appreciated, thank you

Adinkra Designs
Australia
3 months using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.