Reviews (988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.
Refine
-
By rating
An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.
I cannot stress enough how amazing my experience with Shipeasy's customer support has been. Siva and Rajkumar truly went above and beyond to ensure customer satisfaction. Whenever I've had an issue or a question, their team has been incredibly responsive, knowledgeable, and friendly. Shipeasy's commitment to excellent customer support sets them apart from their competitors. I highly recommend their services to anyone in need of top-notch assistance and a delightful customer experience.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊
I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.
Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.
Thank you!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
The customer service was prompt. The agent assigned to me made a few tests until he hit the nail with the solution to my issue. The whole thing lasted 15 minutes and I could understand everything he was doing. Thanks!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
Thank you Barath for your help. I was able to achieve exactly what i wanted to do. 5 Stars
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
Great App, great Support!
Had a question which was resolved within a couple of minutes, can only recommend!
Great support easy to reach and the app does exactly what I needed. Many thanks to Siva he was very helpful!
Love this app and the customer service is on par! I worked with Dhanasheelan and he was amazing. He seemed to really care about my needs and getting a solution to my problem. Thank you!
Update - had to contact the company again and was helped by Raj. He was awesome!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
I recently discovered the shipping rate calculation app for Shopify, and it has been a game-changer for my online store. The user-friendly interface, accurate calculations, and seamless integration make it an essential tool for any e-commerce business. It has saved me time, provided accurate shipping costs to my customers, and the customer support is excellent. Big shoutout to Sowmiya Logbase which helped me a lot during this process. Highly recommended!
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
Super Service, funktioniert Tadellos! Shiva hat mir geholfen alles einzurichten. Kann ich nur weiterempfehlen!