Reviews (988)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.

Edited December 18, 2023

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

my name is Niv
Israel
3 months using the app
Logbase replied December 10, 2023

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

August 22, 2023

The app for creating shipping rates with different scenarios and conditions. Rahul is always quick to answer.

jppjp
France
3 months using the app
Logbase replied September 13, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

March 19, 2022

Very polite and the fastest and highest quality technical support that I have ever seen) The plugin is wonderful, easy to configure and performs all functions perfectly. I recommend))

Unipipe
United States
3 months using the app
July 28, 2023

Dhana is absolutely amazing. He went above and beyond to answer any and all of my questions. He is very helpful and I would not hesitate to refer my friends to him.

Mia + Sophia
United States
3 months using the app
Logbase replied July 30, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 1, 2023

Rahul was fantastic. He was able to solve the shipping zone problem and appointment book introduction. Thanks.

Domain Appliances
Australia
3 months using the app
Logbase replied September 3, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

May 19, 2023

Very good shipping app, I really recommend it. Janani's stellar customer service is a game-changer!

happymorning
United Kingdom
3 months using the app
Logbase replied May 19, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

December 28, 2021

If you're looking for a FLEXIBLE, CONVENIENT & GREAT SUPPORT shipping app that can fulfil all kinds of your complex requirement. This is the app to use, the fees are absurdly low, and the team at LogBase jump on the call with you anytime with the commitment to ensure things are working right for you. I've been using the app for two months now, and I can't thank the team enough for the support that they've done for me. My store has quite a complex shipping structure. The item is huge with complications of shipping to various regions and one significant factor of it being built to order since no variation could be the same. They blew it off the park in terms of how responsive in what kind of solution that they can implement overnight since they said, "Our customers will surely need this if you're encountering this". I'm pleased with this app, coming from someone who set up 10+ Shopify stores in the last two years. This has never been easier, and I hope other app developers for Shopify can learn more from them in terms of their support and dedication to ensure the features required are implemented rather than deciding what customer needs and waiting to implement.

FLUXAQUA
Singapore
3 months using the app
September 29, 2023

Very helpful and great application. Jenifer thanks for everything

Tsampakias
Greece
3 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

May 12, 2022

Siva was a tremendous help for us today! She did the setup for us and made it easy to implement in the future. Great service!

Confetti Kitty
United States
3 months using the app
July 19, 2023

I had talked to Dahan and he was very patient and friendly and took his time to walk me through the steps by steps of the set up.
I would have to take my time to use the app itself and see how it will be helpful with my business.

Easy Line Cabinets Inc.
Canada
2 months using the app
Logbase replied July 21, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.