Reviews (989)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

August 17, 2023

Incredible support even before starting being their paying customer. Thanks Dhana for his explanation.

Enpal Pro Italia
Italy
2 months using the app
Logbase replied August 18, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 17, 2023

Dhana provided an excellent service. Very grateful

Southern Bits
United States
2 months using the app
Logbase replied September 19, 2023

We are thrilled to hear about your fantastic experience with us. Your positive feedback means a lot to us, and if there's anything else we can help you with, please don't hesitate to reach out. We look forward to the possibility of serving you again in the future.

Edited November 9, 2021

Great App with a lot of functions and a perfect service, also on the air via zoom. (Siva helped us a lot and made the thing go absolutly perfect)

motorradfreizeit.shop
Germany
2 months using the app
March 8, 2023

Super easy and intuitive. Rajkumar was amazing. He helped set up different shipping categories and did it so easily. Thanks Raj!

Little Books
United States
2 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 14, 2023

Rahul was very professional and helpful during the zoom call! He's going to look into adding a feature for what we're trying to achieve and that's not something you get from a lot of other companies. Thank you Shipeasy!

Represent: Isaiah Photo
United States
2 months using the app
Logbase replied March 14, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.

July 13, 2022

it is greet the assistant was so helpful .verry good service ,ms. sive was very good assistant the service app very goof

Y&U SHOP
United Arab Emirates
2 months using the app
October 21, 2022

I tried numerous other apps through Shopify and none of which worked for my specific needs until I found this one! I'm now able to offer First Class Mail and Priority mail using live rates. Setup was pretty simple and the support team was ALWAYS available to help with any questions day or night. If you are needing to ship by weight using USPS live rates, this is the app to use, trust me!!

Bubble and Fizzy
United States
2 months using the app
June 23, 2024

GREAT APP, RAHUL HELPED ME ALOT WITH THE INTRIGATION

Ariah Nails
India
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 21, 2022

Very flexible and an economic choice to use. I strongly recommend it, you can use it for a lot of shipping scenarios

HeartPawz
Kuwait
2 months using the app
April 16, 2022

I've been using this App for my wholesale business for a while. The support is great. It helped me to solves many problems, and the service is very fast. A reliable company and great team. Hight recommended!

BrydealoFactory
China
2 months using the app