Reviews (988)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.

September 4, 2023

Thanks Rahul for the amazing help with the process for getting the settings I wanted. Amazing app

Dissyco
Malaysia
About 2 months using the app
Logbase replied September 5, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

June 6, 2023

Mr Rahul was extremely helpful in getting it started for our team. Highly recommended, Support is very good.

General Water Solution
United States
About 2 months using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

January 31, 2022

Fantastic customer support, it really was. And a great app that does everything we needed to do… Highly recommend.

Harrogate Organics Company
United Kingdom
About 2 months using the app
January 5, 2023

Very helpful and knowledgeable service from Rahul. Setup everything with patience and expertise. I recommend his service very much.

Art Kiosk Rougemont
Switzerland
About 2 months using the app
Logbase replied January 6, 2023

Thank you for your wonderful Review, If you have any queries in future please feel free to contact us, we will be glad to assist our customers anytime.

Cheers,
Logbase

July 17, 2023

Had a chat with Shiva and he was extremely humble, accommodating and helpful. Resolved my shipping queries within minutes and showed so much patience. Highly recommend!

XSRease
United Kingdom
About 2 months using the app
Logbase replied July 19, 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

March 7, 2023

Rahul was super supportive and professional. HE was always willing to help. I highly recommend Shipping Rates to any Shopify businesses which requires smarty shipping rate strategy

www.ultrabathroom.com
United Kingdom
About 2 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

August 10, 2023

Great app and amazing support! Siva in particular was very helpful, thanks again for sorting out the app settings for us!

NewWall
Canada
About 2 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

February 23, 2023

I was just on a call with Siva and he was super nice and competent! He was able to locate and fix my issues really quickly. Amazing service! Thank you.

deckenpost
Germany
About 2 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

Edited April 22, 2023

Siva was a great help to me. When I ran into a problem with the shipping being calculated in checkout, Siva quickly identified and fixed the problem and I'm very grateful for that.

Elmore Roots Nursery
United States
About 2 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

June 12, 2023

The shipeasy team did a great job helping me with my shipping setup for my shopify store. Janani helped me to setup my rates and showed me everything I needed to know. I couldn't be more happy with the service. I highly recommend this app as it is so versatile for all situations.

Gym Room
Australia
About 2 months using the app
Logbase replied June 12, 2023

We really appreciate your valuable time to share your rating with us. Please feel free to reach us anytime if you have any queries, we will be happy to assist you.