Reviews (989)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

June 12, 2023

The shipeasy team did a great job helping me with my shipping setup for my shopify store. Janani helped me to setup my rates and showed me everything I needed to know. I couldn't be more happy with the service. I highly recommend this app as it is so versatile for all situations.

Gym Room
Australia
About 2 months using the app
Logbase replied June 12, 2023

We really appreciate your valuable time to share your rating with us. Please feel free to reach us anytime if you have any queries, we will be happy to assist you.

Edited June 8, 2024

Jenifer has been amazing in helping us to set up our rates. 5* star support and service.

Budeful
United Kingdom
About 2 months using the app
Logbase replied December 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

July 26, 2023

Rahul was very responsive and helpful in answering my set-up questions, correcting my initial errors and explaining how the app works.

Powerful UK
United Kingdom
About 2 months using the app
Logbase replied July 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited February 2, 2024

Fantastic help from Shiva, will definately be using other apps from them

Dahlia May Flower Farm
Canada
About 2 months using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

July 25, 2022

Create shipping zones and rates by post code. So far it is working well and the online help has been very useful.

Altra Running South Africa
South Africa
About 2 months using the app
June 22, 2022

The support staff is very prompt. These guys resolve issues within minutes over live chat! Amazing support. Thanks a lot for helping me setup my Shipping rates.

Impulse Imports
New Zealand
About 2 months using the app
August 2, 2023

I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself.

One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark.

What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.

Triumfante
Philippines
About 2 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

March 6, 2023

We have a complex shipping scenario and we cannot expand our business without Ship Easy making it possible. Siddarth and the team are fantastic in understanding customer requirements and very responsive. Excellent value for money. Thank you Siddarth!

Birch Performance
United Kingdom
About 2 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 6, 2023

I would like to congratulate the attendant Mr.Siva for the excellent service, knowledge and patience!!! Im very satisfied with the app's service and assistance! Fabiola Lederman - Shop Fabs

Shop Fabs
United States
About 2 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

November 6, 2023

Specially thank to Mr. Rahul give me support and understand my problem and provide me awesome support. I highly recommend this guys! You deserve 5*****

Panchamrutha
India
About 2 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.