Reviews (988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.
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Jenifer has been amazing in helping us to set up our rates. 5* star support and service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Fantastic help from Shiva, will definately be using other apps from them
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Rahul was very responsive and helpful in answering my set-up questions, correcting my initial errors and explaining how the app works.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Create shipping zones and rates by post code. So far it is working well and the online help has been very useful.
The support staff is very prompt. These guys resolve issues within minutes over live chat! Amazing support. Thanks a lot for helping me setup my Shipping rates.
I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself.
One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark.
What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We have a complex shipping scenario and we cannot expand our business without Ship Easy making it possible. Siddarth and the team are fantastic in understanding customer requirements and very responsive. Excellent value for money. Thank you Siddarth!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
I would like to congratulate the attendant Mr.Siva for the excellent service, knowledge and patience!!! Im very satisfied with the app's service and assistance! Fabiola Lederman - Shop Fabs
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Specially thank to Mr. Rahul give me support and understand my problem and provide me awesome support. I highly recommend this guys! You deserve 5*****
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
We had a problem where shipping rates weren't loading when there were too many items in the cart.
But the LogBase Team took care of it in a quick and professional way. I think this is the best customer service I've ever seen in my whole life.
The app itself is very stable and made by professionals. I highly recommend this App.
A huge thanks to the LogBase Team!