Reviews (1,000)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.
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Really, REALLY impressed with this app, and the customer support! They offer free setup assistance via Zoom, and I was connected with Jenifer, who was SO helpful and helped me troubleshoot the app and get my store set up perfectly! Jenifer was very knowledgeable, kind, and patient, and it was such a relief to get the precise help I needed for my use case. Saved me HOURS of frustration and setup time. Honestly, blown away, and highly recommend Shipeasy!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I contacted support for setting up combined rates. Over a zoom meeting Shiva helped me figure the rates correctly. He understood what I needed, was knowledgeable about how to put my needs into the rates and was very courteous to talk to. Tech support in this app is A+. The app is versatile and support will help you with any issue you are having. They are prompt and responsive. Highly recommend
Brilliant and immediate support from Sowmiya and Vindu thank you! She helped us set up conditional Free Shipping for our cart.
We appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back very soon. Thank you once again!
When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Haven't fully started using the app but getting set up was so much easier with Barath. He was really incredible when answering my questions and checking everything was correct
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.
Siva m'a beaucoup aidé, il a réglé mes soucis très rapidement.
Je n'hésiterais pas si j'ai d'autre question
Merci beaucoup à toi !
I had a difficult time setting up my shipping rates because our store has product of quite a complex nature when it comes to shipping, I reached out to their support and Jennifer from customer support was very patient and helpful throughout all my questions, she took the time and effort to fully understand my needs and made sure all met met. Amzaing support thank you very much I'm looking forward to setup all my shipping and start using this app on my store!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Great Support by Rahul , Really Helpful, He went above and beyond and helped in the entire shipping profile setup, international pricing, combined pricing, etc
Thanks Shipeasy
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team
I use this to set up my international shipping methods and fees. It's a well built tool to configure many complex scenarios that come with duties and taxes calculation per region level.
The team, especially Sowmiya has helped us configure our store and understood our rather complex requirements with ease. She's been a great support throughout the process. Generally, the team is always ready to jump on a call and help and I find it commendable!
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
Helt suverän och lättanvänd app, och mycket bra hjälp av Janani. På mindre än en timme hade vi satt upp alla rates (% och base rate) för nya butiken från scratch!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.