Reviews (804)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.
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Very easy set up and great support from Vinduja who was able to explain all steps and reassured me that this service will work with us now and grow with our brand in the future. Thank you again for your time:)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This app is fantastic, but what makes it even better is their exceptional tech team. Even though I didn't fully understand the app during setup, I was able to get on a call with Jennifer, who has been absolutely incredible. The amount of assistance she provided was beyond my expectations, and I will definitely be checking out other apps created by this company.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jennifer is amazing! I truly enjoyed working with her, she is so knowledgeable about the product!!!! Wonderful company!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
expert on Shipeasy, very kind and easy to explane.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This is really a nice solution for shipping rate, and Vinduja helped me a lot during the whole process :)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Hi
You guys were awesome. I am still learning to use the ship easy but whatever I need you just make sure it's their in your extension.
Recommendation -: Please add the telephonic support. It's easy to reach out via call, specially when you are in the client meeting.
Thank you for your help.
I recently had a Zoom meeting with Jennifer, a member of their team, and I must say, I'm thoroughly impressed by her professionalism. As I was explaining what I wanted, she astutely assessed that I didn't need the app for my requirements. Instead, she generously offered her guidance to show me how to achieve my goals directly within the Shopify app.
This act of selflessness speaks volumes about Jennifer and the team's integrity. Despite the fact that I wouldn't be paying for the app, she went above and beyond to provide assistance. I wholeheartedly recommend them – they're honest, professional, and truly prioritize customer satisfaction
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Barath helped me. I recently installed the app and attempted to configure it on my own. However, due to the complexity of our shipping rules, I decided to reach out to the support team. Vinduja from the support team promptly responded and organized a Zoom meeting within minutes. She dedicated almost an hour and a half to assist us in setting up the app according to our specific requirements.
This 5-star rating is a testament to Vinduja's exceptional support and dedication. She truly deserves commendation for her outstanding assistance!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Thank you to Jennifer Joys for the excellent training; it has been very helpful and made setting up the app easier.
The app is truly amazing, and the support provided is exceptional. I highly recommend this app for resolving any shipping-related issues.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jenifer helped me good!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service