Reviews (1,000)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.
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that's good app for fix the problem of shipping rate and also they have good support really very helpful.thank you for this app.
I got support from Annie. She's too good and knowledgeable she explained everything very clearly. Very happy with the support.
“We're really grateful and appreciate you taking the time to share your rating with us."
Rahul, was awesome. He help figure out my shipping and also provided excellent customer service. I also excited with another product that he walked me through.
Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.
Jenifer
did a super job and this app works very well!
and support also very good
Thanks
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Siva was an amazing help. Would've been a little lost without his help to get everything setup properly. Recommend this application to anyone who is split testing shipping prices because it makes it much easier than dealing with weights.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you, Siva and LogBase team for your prompt and effective support!
This is the kind of service level we all dream about but sadly seldom encounter.
BIG thanks to Rahul and team
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
Rahaul's assistance was fantastic, surpassing our expectations. His service went above and beyond, and as a result, our system is functioning perfectly.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Very intuitive and easy to use. Great support through chat.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Jennifer was awesome :)
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.