Reviews (989)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

December 23, 2022

The Shipeasy team was fast and efficient when setting up shipping rates and listening to the parameters I needed. If it wasn't for them we would not have been able to set such customized shipping rates with Shopify only. Siva from their team has been very helpful!

DOM Sports Shuffleboard
Canada
About 1 month using the app
Logbase replied January 24, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

September 6, 2023

Dhana & Vinduja was a great help setting up the app. Does as it should and a lot cheaper than competitors

The Cabin & Crate Company
United Kingdom
About 1 month using the app
Logbase replied September 7, 2023

We hold your positive review in high regard, and we are dedicated to providing assistance and support whenever you have inquiries or apprehensions. Please don't hesitate to reach out to us at any time; your satisfaction is our top priority.

May 10, 2023

Dhana was very helpful! Reviewed the multiple options for adding a dimension based shipping. Would recommend

Window Hardware Direct
United States
About 1 month using the app
Logbase replied May 10, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

April 18, 2023

Amazing help! I'm sure I will mess up the spelling, but Siva was an amazing help in getting me set up. By far the best support I have experienced from a Shopify app. I would highly recommend the app and their service!

Midwest Inkjet
United States
About 1 month using the app
Logbase replied April 20, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

June 16, 2023

Dhana was very friendly and helpful and managed to solve our issues with international shipping. Thank you!

cFos eMobility GmbH
Germany
About 1 month using the app
Logbase replied June 16, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

April 18, 2022

Siva and his team were great! They all helped me answer all my questions and fixed bugs in my setup. I highly recommend this app not only because it's a great app but because the customer service team is excellent!

P.S. I Love Italy
United States
About 1 month using the app
January 26, 2023

Very helpful customer service, I was experiencing an issue and within minutes were able to patiently help me resolve via live chat.

EVOLVED CHOCOLATE
United States
About 1 month using the app
June 16, 2023

Rahul was so awesome and patient. He helped me set up the shipeasy app, made sure it was working perfectly. Thank you so much!

Dlish Pies Aotearoa
New Zealand
About 1 month using the app
Logbase replied June 16, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

May 5, 2022

excellent app,fantastic support!higly recommend
!one of the bests i know,for me support is one of most important.

top33.gr
Greece
About 1 month using the app
June 2, 2023

Mr Rahul was extremely helpful in getting it started for our team. Highly recommended, Support is very good.

Ware Innovations Mumbai
India
About 1 month using the app
Logbase replied June 2, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.